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The Westin Indianapolis

Front Desk Supervisor

The Westin Indianapolis, Indianapolis, Indiana, us, 46262

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Front Desk Supervisor

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The Westin Indianapolis 1 day ago Be among the first 25 applicants The Westin Indianapolis is a prestigious downtown hotel located in the heart of Indianapolis, Indiana, offering exciting career opportunities for job applicants looking to join the hospitality industry. As part of the Westin brand, known for its focus on well-being and guest satisfaction, employees at The Westin Indianapolis can expect to work in a supportive and positive environment. The hotel offers a range of employment opportunities, from guest services to culinary, events, and more, providing a diverse and fulfilling career path. The Westin Indianapolis is committed to creating a culture that values personal and professional growth, teamwork, and exceptional guest experiences. Employees can expect to work in a modern and stylish environment, where they can showcase their skills, advance their career, and be part of a team that delivers exceptional service to guests. Joining the team at The Westin Indianapolis presents an exciting opportunity to be part of a renowned hotel that is dedicated to creating memorable experiences for guests in the vibrant city of Indianapolis. Overview

Are you a dynamic and customer-focused professional with a passion for hospitality? Join our team as a Front Desk Supervisor and lead our front desk team in delivering exceptional guest service. With your high energy, enthusiasm, and strong leadership skills, you'll ensure smooth front desk operations and create memorable experiences for our valued guests. Take the next step in your career and be part of a team that values excellence, growth, and teamwork. Apply now and become an integral part of our hotel/resort’s success story! Key Responsibilities

Supervise front desk operations, including check-in, check-out, and guest services Lead and motivate the front desk team to provide exceptional customer service Handle guest inquiries, concerns, and special requests in a professional and efficient manner Train and onboard new front desk staff members Ensure accuracy and completeness of guest reservations and billing information Collaborate with other departments to resolve guest issues and enhance guest experiences Maintain a clean and organized front desk area Monitor and maintain compliance with hotel policies and procedures Qualifications

Prior cash handling experience necessary High School graduate or G.E.D. equivalent Ability to communicate effectively with the public and other Team Members Read, write and speak English fluently Six months Front Desk experience Strong computer skills Flexible schedule including nights and weekends Benefits

Multiple Tiers of Medical Coverage Dental & Vision Coverage 24/7 Teledoc service Free Maintenance Medications Pet Insurance Hotel Discounts Tuition Reimbursement Paid Time Off (vacation, sick, bereavement, and Holidays) 401K Match EOE AA- Minorities/Females/Vet/Disability/Gender Identity/Sexual Orientation Davidson Hospitality is a drug free workplace. Pre-employment drug test and background check required. We participate in E-Verify.

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