Heartland Dental LLC
Front Office Administrative Assistant
Heartland Dental LLC, Tucson, Arizona, United States, 85718
Front Office Administrative Assistant
Southern Arizona Periodontics - Cool Drive is looking for a Business Assistant to join our team.
Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
More about the role
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential
Access to on-demand Daily Pay
About Southern Arizona Periodontics - Cool Drive Southern Arizona Periodontics - Cool Drive, like each Heartland Dental supported office, is unique to the community and the patients they serve.
Join a 16 person team that thrives on collaboration, communication, and community
Fast‑paced, and hard‑working team atmosphere
Full‑time; Monday‑Friday 7:30-5:00; No weekends!
There will be an expectation to travel to our second location off of Knight Drive a couple days during the week! Split time between both locations will be required
Competitive pay based on experience and skillset
Our Knight Drive location: 5225 E. Knight Drive, Suite 401, Tucson, Arizona 85712
Our Cool Drive location: 403 W Cool Dr, Ste 101, Tucson, Arizona 85704-6551
Minimum Qualifications
Experience working in a fast‑paced and customer‑centric environment
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job‑related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Experience
1+ years of experience in a dental setting required
1+ years of experience with insurance billing and accounts receivable
Experience with Microsoft Office Suite programs
Must be positive, a hard‑worker, and easy‑going
Dentrix or other dental software experience
Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in‑person) periodically throughout the year
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre‑employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.
Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non‑clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experience to the communities they serve.
Equal Opportunity At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
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Southern Arizona Periodontics - Cool Drive is looking for a Business Assistant to join our team.
Why Heartland Dental? Heartland Dental believes that to provide exceptional lifetime care for patients, we must hire and grow team members who will support the business and clinical needs of each supported dental office and foster a strong team building culture. As a Business Assistant, you’ll work in an environment that encourages learning, team cohesion, and puts patients first.
More about the role
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verification of benefits, and explanation of coverage
Post insurance and patient payments and process accounts receivables
Review treatment plan fees and payment options with patients
Partner with providers and team to implement Heartland Dental systems to optimize office potential
What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front loaded education and training, providing you the opportunity to develop to your full potential
Opportunity to be part of a secure company with 20+ years of industry-leading experience that provides a stable career with unlimited growth potential
Access to on-demand Daily Pay
About Southern Arizona Periodontics - Cool Drive Southern Arizona Periodontics - Cool Drive, like each Heartland Dental supported office, is unique to the community and the patients they serve.
Join a 16 person team that thrives on collaboration, communication, and community
Fast‑paced, and hard‑working team atmosphere
Full‑time; Monday‑Friday 7:30-5:00; No weekends!
There will be an expectation to travel to our second location off of Knight Drive a couple days during the week! Split time between both locations will be required
Competitive pay based on experience and skillset
Our Knight Drive location: 5225 E. Knight Drive, Suite 401, Tucson, Arizona 85712
Our Cool Drive location: 403 W Cool Dr, Ste 101, Tucson, Arizona 85704-6551
Minimum Qualifications
Experience working in a fast‑paced and customer‑centric environment
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job‑related functions; regular HIPAA training, aligning with the specific role and responsibilities, will be required; and the individual will need to protect PHI and maintain data safeguards.
Experience
1+ years of experience in a dental setting required
1+ years of experience with insurance billing and accounts receivable
Experience with Microsoft Office Suite programs
Must be positive, a hard‑worker, and easy‑going
Dentrix or other dental software experience
Physical Requirements
Ability to perform essential duties satisfactorily with or without reasonable accommodation. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential duties of the position
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds at times
Availability to attend virtual training sessions (or in‑person) periodically throughout the year
As part of our commitment to maintaining a safe and healthy environment for both team members and patients, a tuberculosis (TB) test is required for all new hires in dental office positions. This is a standard requirement for dental office roles and must be completed prior to starting employment. The test will be arranged during the pre‑employment process, and any necessary guidance or paperwork will be provided. Not applicable in state of FL & TN.
Who is Heartland Dental? Heartland Dental is the nation's largest dental support organization, providing non‑clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Each Heartland Dental supported office is unique to the community and the patients they serve. Supported doctors are the leaders of their practice and retain clinical autonomy. All Heartland Dental supported doctors are united by a common goal: delivering the highest quality dental care and experience to the communities they serve.
Equal Opportunity At Heartland Dental, we’re committed to living our core values which promote diversity and inclusion. We provide all employees and applicants for employment the protections of federal, state, and local laws affording equal opportunity in employment.
#J-18808-Ljbffr