Cinemark
Join to apply for the Theatre Team Member role at Cinemark
Apply in ~60 Seconds Join Our Team A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry.
The front‑row seat delivers incredible growth as you bring new ideas to life, creating an unforgettable experience for movie lovers worldwide.
Role Summary Cinemark Team Members create a welcoming environment for our Guests.
They are quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, and more.
Team Members ensure the highest quality in every service provided.
Familiar with the operation, they answer guest questions while ensuring a heroic guest experience.
Additionally, they may work cross‑functionally as an Usher, Box Office, or Concessionist as staffing needs require.
Responsibilities
Greets Guests with a smile in a timely and professional manner
Operates Cinemark’s POS system for all transactions completed on the assigned register
Verifies tickets at the podium and directs Guests to an auditorium
Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy
Provides pricing, movie, specialist event, alternative movie selections, and general theatre information
Responds to phone calls and questions from Guests in a professional and quality customer‑service manner
Conducts theatre inspections to monitor movie presentation and sound quality, watches for film and content theft, and helps maintain a safe, quality environment within the auditoriums
Keeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.)
Prepares food and properly operates cooking, warming, and popping equipment
Consistently wipes down and sanitizes Employee and Guest high‑contact areas
Complies with all local, state, and federal food safety laws
Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management
Assists with all opening and closing duties as assigned by management
Performs other work‑related duties as assigned
Requirements
Must be at least 16 years of age
Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
Availability to work flexible hours which include evenings, weekends, and holidays
Requires regular and consistent attendance
Has an energetic and friendly attitude during each shift
Provides excellent Guest service
Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities; must be able to effectively and regularly converse in and comprehend English
Ability to work in a team environment and independently
Ability to take and follow direction
Responds with a sense of urgency
Accurate cash handling and basic math skills
Physical And Environmental Requirements
Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking and reaching around the theatre
Noise level may be moderate to high at times
Be able to work in a standing position for extended periods of time
Benefits Available
Employee Discount
401(k) Matching
Growth Opportunities
Education Assistance
Health Benefits
Parental Leave
Paid Time Off
Daily Pay
Free Movies
Benefits may vary by career category; see our career site for details
DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any changes, amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All Cinemark theatres are designated smoke‑free workplaces. This includes vapor, electronic, conventional, cigars, etc.
Cinemark is an Equal Opportunity Employer
#J-18808-Ljbffr
Apply in ~60 Seconds Join Our Team A career at Cinemark means you'll have epic opportunities to immerse yourself in our industry.
The front‑row seat delivers incredible growth as you bring new ideas to life, creating an unforgettable experience for movie lovers worldwide.
Role Summary Cinemark Team Members create a welcoming environment for our Guests.
They are quick, accurate, and knowledgeable about movies, special events, upcoming attractions, pricing, promotions, and more.
Team Members ensure the highest quality in every service provided.
Familiar with the operation, they answer guest questions while ensuring a heroic guest experience.
Additionally, they may work cross‑functionally as an Usher, Box Office, or Concessionist as staffing needs require.
Responsibilities
Greets Guests with a smile in a timely and professional manner
Operates Cinemark’s POS system for all transactions completed on the assigned register
Verifies tickets at the podium and directs Guests to an auditorium
Ensures tickets are sold in accordance with the MPAA rating system, studio admittance policy, and company policy
Provides pricing, movie, specialist event, alternative movie selections, and general theatre information
Responds to phone calls and questions from Guests in a professional and quality customer‑service manner
Conducts theatre inspections to monitor movie presentation and sound quality, watches for film and content theft, and helps maintain a safe, quality environment within the auditoriums
Keeps theatre property clean and free from debris (lobby, aisles, restrooms, auditoriums, exits, parking lot, etc.)
Prepares food and properly operates cooking, warming, and popping equipment
Consistently wipes down and sanitizes Employee and Guest high‑contact areas
Complies with all local, state, and federal food safety laws
Monitors safety and security issues (trip hazards, lighting, suspicious persons, etc.) and reports to management
Assists with all opening and closing duties as assigned by management
Performs other work‑related duties as assigned
Requirements
Must be at least 16 years of age
Completes basic food handling training and obtains any local or state mandated certification, health card, or food handlers permit where required
Availability to work flexible hours which include evenings, weekends, and holidays
Requires regular and consistent attendance
Has an energetic and friendly attitude during each shift
Provides excellent Guest service
Interpersonal skills include the ability to communicate (verbal and written) with all ages, genders, and personalities; must be able to effectively and regularly converse in and comprehend English
Ability to work in a team environment and independently
Ability to take and follow direction
Responds with a sense of urgency
Accurate cash handling and basic math skills
Physical And Environmental Requirements
Frequent bending, kneeling, and lifting up to 50 lbs.
Frequent standing, walking and reaching around the theatre
Noise level may be moderate to high at times
Be able to work in a standing position for extended periods of time
Benefits Available
Employee Discount
401(k) Matching
Growth Opportunities
Education Assistance
Health Benefits
Parental Leave
Paid Time Off
Daily Pay
Free Movies
Benefits may vary by career category; see our career site for details
DISCLAIMER: This job description is intended only as a general guideline of your duties and responsibilities at Cinemark and is not a legally binding contract. Cinemark reserves the right to amend, change or terminate the job description, as it deems appropriate. Any changes, amendments, or modifications may be implemented even though they have not been communicated, reprinted or substituted in this job description.
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
All Cinemark theatres are designated smoke‑free workplaces. This includes vapor, electronic, conventional, cigars, etc.
Cinemark is an Equal Opportunity Employer
#J-18808-Ljbffr