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Gentiva

Social Worker MSW - Volunteer Coordinator

Gentiva, Springfield, Missouri, us, 65897

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Social Worker MSW - Volunteer Coordinator Gentiva

Support Families. Empower Volunteers. Transform Care.

Overview We’re looking for a Hospice Social Worker (MSW) – Volunteer Coordinator to join our compassionate team. You’ll play a dual role: supporting the emotional and psychosocial needs of patients and families, while leading the volunteer program to ensure timely, personalized service. This role reports directly to the Executive Director or Administrator and offers the opportunity to make a difference both at the bedside and behind the scenes.

As a Hospice Social Worker (MSW) – Volunteer Coordinator, You Will:

Perform psychosocial assessments, case management, education, and follow‑up for hospice patients and families

Provide counseling, support, and crisis intervention to individuals and families navigating end‑of‑life issues

Address long‑term care planning, advanced directives, and cultural/spiritual dynamics

Monitor and ensure a safe home environment for patients

Advocate for volunteer services and oversee the coordination and supervision of all volunteer activities

Assess requests for volunteer assistance and assign volunteers accordingly

Conduct volunteer training, maintain personnel files, and monitor visit documentation and compliance

Serve as the liaison between volunteers and the clinical care team

About You Qualifications – What You’ll Bring:

Master’s degree in Social Work from a CSWE‑accredited institution

Licensure as required by the state in which the hospice is located

At least one year of experience in a healthcare and/or hospice setting (three to five years preferred)

Deep understanding of the psychosocial dynamics of illness, loss, and death

Compassionate and tactful when supporting patients and families facing terminal illness

Ability to provide education, resources, and emotional support during times of high stress

Comfortable supervising others and coordinating multi‑person teams (volunteer or clinical)

Organized and able to manage documentation, compliance, and volunteer engagement processes

Preferred Experience (Not Required)

Hospice‑specific experience as a Medical Social Worker

Experience leading or developing volunteer programs

Familiarity with EMR documentation systems and CMS regulations

Previous work supporting interdisciplinary teams or case management

Cultural competency in supporting diverse populations at end‑of‑life

We Offer Benefits For All Hospice Associates (Full‑Time & Per Diem)

Competitive Pay

401(k) with Company Match

Career Advancement Opportunities

National & Local Recognition Programs

Teammate Assistance Fund

Additional Full‑Time Benefits

Medical, Dental, Vision Insurance

Mileage Reimbursement or Fleet Vehicle Program

Generous Paid Time Off + 7 Paid Holidays

Wellness Programs (Telemedicine, Diabetes Management, Joint & Spine Concierge Care)

Education Support & Tuition Assistance

Free Continuing Education Units (CEUs)

Company‑paid Life & Long‑Term Disability Insurance

Voluntary Benefits (Pet, Critical Illness, Accident, LTC)

Ready to Join a Team That Cares? Apply today and help support compassionate care that makes every moment count.

Legalese

This is a safety‑sensitive position

Employee must meet minimum requirements to be eligible for benefits

Where applicable, employee must meet state specific requirements

We are proud to be an EEO employer

We maintain a drug‑free workplace

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