Bohemian Hotel Savannah Riverfront
Job Summary
The overall objective and purpose of the bartender position are to provide hospitable service to our guests. The incumbent is responsible for serving food and beverage to our guests to create an exceptional guest experience. They are to provide the highest level of service in support of the company's mission, core values, standards, and goals.
Core Responsibilities
Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control
Maintain the integrity of the Company proprietary information and protect Company assets
Maintain a thorough knowledge of menu items, beer, liquor, and wine
Clear and reset counters or tables at the conclusion of each course
Assist dining room servers in the food and beverage service — set tables, serve guests as directed by the server, keep menus clean, maintain a clean table between servings, and demonstrate menu knowledge
Assist with providing tables with beverages
Remove solid linens and replace them with clean linen
Transport dirty dishes to the dishwashing station
Polish silver and glass as needed
Present menu, answer questions, and make suggestions regarding food and beverage
Seat guests in the dining room
Explain, pair, and recommend wine from the wine list
Serve food and beverage in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards
Relay orders to kitchen through POS and help serve courses from kitchen and service bars
Total the bill and accept payment
Proficiently utilize the property management systems and follow cash handling procedures
Set up bar & dining room in a thorough and swift manner
Set up dining room when needed in a thorough and swift manner
Complete opening and closing procedures as well as daily side‑work
Inventory and restock supplies as needed
Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications
Maintain a neat and organized work area to include adhering to sanitation standards according to state law and health codes
Maintain complete knowledge and comply with company policies and procedures
Maintain neat, clean, and professional appearance according to standards
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe conditions
Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs
Develop and maintain a positive working relationship and support the team to achieve our goals
Attend required training and meetings
All other duties as assigned, planned or un‑planned
Knowledge, Skills, and Abilities
Knowledge of guest service etiquette and proper food and beverage serving techniques
Ability to perform all tasks related to the bartender and proficiently use job‑related software, property management systems, and office equipment
Ability to remain calm in various situations, use sound judgment, and effectively solve problems
Ability to work quickly, prioritize, and maintain service at multiple guests at a time
Ability to read and interpret documents such as safety rules and procedural manuals
Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages
Strong written, verbal, and interpersonal skills
Minimum Qualifications
High school diploma, GED Degree, or related training equivalent - required
1+ year of relevant work experience in similar scope and title – required
Experience within luxury brand/markets – required
Student or graduate of hotel management – preferred
Supervisory Responsibilities
None
Work Environment
Must be comfortable working in a shared space, with constant noise, without the use of a private office
Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration
Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice
Physical Demands
While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, and stand and walk up to 8 hours daily
Push, pull, and lift up to 20 lbs
While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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Core Responsibilities
Greet and interact with internal and external guests in a genuinely warm and friendly manner using professional and Kessler standard nomenclature
Operate the telephone system, answering calls within three (3) rings, using the correct salutation and telephone etiquette
Maintain the integrity of the guests’ privacy, including confidentiality of personal information and key control
Maintain the integrity of the Company proprietary information and protect Company assets
Maintain a thorough knowledge of menu items, beer, liquor, and wine
Clear and reset counters or tables at the conclusion of each course
Assist dining room servers in the food and beverage service — set tables, serve guests as directed by the server, keep menus clean, maintain a clean table between servings, and demonstrate menu knowledge
Assist with providing tables with beverages
Remove solid linens and replace them with clean linen
Transport dirty dishes to the dishwashing station
Polish silver and glass as needed
Present menu, answer questions, and make suggestions regarding food and beverage
Seat guests in the dining room
Explain, pair, and recommend wine from the wine list
Serve food and beverage in a genuine, friendly, professional, and efficient manner consistent with the Kessler image and standards
Relay orders to kitchen through POS and help serve courses from kitchen and service bars
Total the bill and accept payment
Proficiently utilize the property management systems and follow cash handling procedures
Set up bar & dining room in a thorough and swift manner
Set up dining room when needed in a thorough and swift manner
Complete opening and closing procedures as well as daily side‑work
Inventory and restock supplies as needed
Maintain complete knowledge in the use of all office equipment, property management systems, and access according to specifications
Maintain a neat and organized work area to include adhering to sanitation standards according to state law and health codes
Maintain complete knowledge and comply with company policies and procedures
Maintain neat, clean, and professional appearance according to standards
Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe conditions
Welcome and acknowledge guests with disabilities and follow proper procedures to accommodate needs
Develop and maintain a positive working relationship and support the team to achieve our goals
Attend required training and meetings
All other duties as assigned, planned or un‑planned
Knowledge, Skills, and Abilities
Knowledge of guest service etiquette and proper food and beverage serving techniques
Ability to perform all tasks related to the bartender and proficiently use job‑related software, property management systems, and office equipment
Ability to remain calm in various situations, use sound judgment, and effectively solve problems
Ability to work quickly, prioritize, and maintain service at multiple guests at a time
Ability to read and interpret documents such as safety rules and procedural manuals
Ability to demonstrate cash handling procedures and calculate figures and amounts such as discounts, commissions, upgrades, and percentages
Strong written, verbal, and interpersonal skills
Minimum Qualifications
High school diploma, GED Degree, or related training equivalent - required
1+ year of relevant work experience in similar scope and title – required
Experience within luxury brand/markets – required
Student or graduate of hotel management – preferred
Supervisory Responsibilities
None
Work Environment
Must be comfortable working in a shared space, with constant noise, without the use of a private office
Must be able to cope with frequent changing priorities and deadlines with a high degree of optimism, professionalism & collaboration
Schedules may vary from week to week based on business demands in excess of or less than 40 hours with or without notice
Physical Demands
While performing the duties of this job, the incumbent is regularly required to see, hear, reach, use fingers to handle and feel, and stand and walk up to 8 hours daily
Push, pull, and lift up to 20 lbs
While performing the duties of this job, the incumbent is regularly required to travel by foot, car, bus, airplane, or other means of transportation which require sitting, waiting, and standing for long and short periods of time
The Kessler Collection is proud to be an Equal Employment Opportunity employer. We do not discriminate based upon race, religion, color, national origin, gender (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, age, status as a protected veteran, status as an individual with a disability, or other applicable legally protected characteristics.
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