Logo
Happycamperchicago

Paradise Park - Host

Happycamperchicago, Chicago, Illinois, United States, 60290

Save Job

Overview We are the marinara-muddled minds behind Chicago’s Happy Camper, Homeslice, and Paradise Park. Our restaurants are wall to wall with lights, murals, and vignettes for the perfect gram. We are known for our art inspired spaces, delicious food and great vibes. Our brand is glued together by our company culture. Currently, we are looking for other folks who are enthusiastic about being part of our team and growing our ever-evolving brand. Many of our employees have been with the company from the first installment of the brand. Our careers feel like a life purpose for many of us and a common thread is that we pay a distinct amount of attention to detail in creating this atmosphere. The ideal candidate wants to really enjoy their work environment and the people they work with. With a restaurant group expanding as rapidly as we have, we need someone who is self-motivated and willing to take initiative.

Location This position is located at:

Paradise Park 1913 W North Avenue Chicago, IL 60622

Host Position – Job Summary Provide friendly and responsive service to create an exceptional experience for all of our guests by welcoming and warmly greeting guests upon arrival. Manage the efficient and timely seating of our guests or waiting areas when applicable. To do well in this role you should be comfortable standing for long periods and managing a very busy shift. You represent the guests first exposure to our staff as they walk in the door; a positive attitude is a must!

Responsibilities

Greet guests as they enter with energetic and positive attitude

Create and maintain wait list if necessary

Effective use of OpenTable

Provide guests with menus and answer any initial questions

Seat guests at tables or in designated waiting areas

Assign guests to tables they prefer, while keeping table rotation in mind so that servers receive the right number of customers

Respond to complaints and help resolve them or get a manager involved

Answer phone calls, take reservations and answer any general inquiries guests may have

Maintain knowledge of food and beverage menu

Acknowledge guests as they leave

Maintain company culture

Other Functions

Be available to fill in as needed to ensure the smooth and efficient operation of the restaurant as directed by the restaurant manager or immediate supervisor

Additional Duties

Comply with health and food safety standards

Restock floor and bathrooms as needed

Maintain cleanliness in all areas of the host stand including counters, menus, computer, shelves and storage areas

Physical Functions

Ability to stand and walk a minimum of 8 hours or as needed

Must be able to exert well-paced and frequent mobility for periods of up to 8 hours or as needed

Will frequently reach, feel, bend, stoop, carry, finely manipulate and key in data

Work in both warm and cool environments

High levels of noise from music, customer and employee traffic

Must be able to tolerate potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

Qualifications, Education and Behavior

High school diploma or equivalent preferred

Ability to provide top notch customer service in a fast-paced environment

A positive attitude and ability to work well under pressure with all restaurant staff

Produces high-quality work while unsupervised

Able to work in a standing position for long periods of time

Able to safely lift and easily maneuver trays of food when necessary

Willing to follow instructions and ask questions for clarification if needed

Able to handle money accurately and operate a point-of-sale system

Able to work in a busy restaurant environment

Restaurant experience a plus

Compensation Details Compensation:

$19-22 Hourly

(Based on Experience)

Benefits:

Get Paid to Refer your Friends

50% dining discounts during shift

25% dining discounts at other Happy Hospitality locations

Flexible schedules in a fun, family friendly, team environment

Medical, Dental and Vision Options

Paid time off – vacation and sick

Free Uniform (Up to two branded T-Shirts)

Eligibility based off of time in position and average hours worked. Referred Employees Must Be in Good Standing.

Required Skills

Customer Service

POS Systems

Department:

Front of House

Reports to:

General Manager

Status:

Variable Hour

FLSA Code:

Non-exempt

Location:

Chicago

Happy Camper is an equal opportunity employer. We value diversity in gender, race, ethnicity, sexual orientation, gender identity, disability, religion, age, veteran status, life experiences and ideas. We are committed to providing equal employment opportunities and strive to provide an inclusive culture that embraces diversity. Must be eligible to legally work in the United States.

In 150 characters or fewer, tell us what makes you unique. 150

The following questions are optional and for compliance purposes with government Equal Employment Opportunity and/or Affirmative Action regulations. This information will not be used in employment decisions and will be used solely as permitted by state and federal law. Your voluntary cooperation would be appreciated.

Human Check

I consent to be contacted over SMS/Text for this job. By providing your phone number you agree to receive informational text messages from Happy Camper. Messages frequency will vary. Msg & data rates may apply. Reply HELP for help or STOP to cancel.

#J-18808-Ljbffr