Results Radio
The essential expectations for satisfactory job performance for this position are:
To provide excellent customer service at all times to our clients, listeners, guests & staff.
To assure that the necessary portions of that day’s work are completed timely.
The Cluster Receptionist/Administrative Assistant acts in an administrative role coordinating the day-to-day operations of the station front desk, including, but not limited to, the following activities:
Answer & direct incoming calls with promptness and courtesy. Identify company and yourself. Check availability of colleagues prior to asking a caller if they would like voicemail.
Act as initial point of contact for visitors to the Company by greeting, welcoming, and directing them promptly and appropriately.
Oversee all incoming and outgoing communications; date stamp & distribute incoming mail.
Maintain and create clear, comprehensive “how-to” records and files covering all front desk procedures.
Complete and circulate Comment/Complaint Reports for any relevant mention of Company, stations, employees or advertisers to all interested Department Heads.
Receive and secure accounts receivable payments; make bank deposits, as directed.
Contact and assist contest winners with prize redemption; accurately record prize redemptions; maintain winner spreadsheet and contest archives.
Take photos of prize winners and forward to station Program Directors.
Oversee employee in/out status board.
Check & distribute incoming faxes several times a day.
Update & email on first of every month the copy machine spread count & postal distribution.
Interact and communicate with vendors and Company staff as required to maintain effective operation of office tools and equipment.
Order supplies and postage for cluster following all company purchasing procedures.
Sales contract & production order administration and filing, if/as requested.
Trade contract administration and filing, if/as requested; maintain and transmit monthly reports to Santa Rosa HQ.
Recycle, reduce and remove paper and shipping materials at least weekly.
Monitoring and reporting re the Spotify and Facebook dashboards for Results Digital.
Maintenance of weekly impressions spreadsheet for Results Digital.
Any additional duties reasonably assigned by Employee’s immediate supervisor and/or the Company’s President.
Required Job Skills/ Qualifications Must pay great attention to detail.
Must be reliable: be on time, meet commitments, do what you say you’ll do.
Must maintain a neat and groomed appearance.
Must be proficient with computer software including: Word, Excel, Outlook, and PowerPoint.
Must become proficient with Specialty Data Systems traffic and billing software
Must have valid Driver’s License and be insurable by Company.
Experience with Photoshop or other graphics-creating software is desired.
Ability to assist in creating written proposals is desired.
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To provide excellent customer service at all times to our clients, listeners, guests & staff.
To assure that the necessary portions of that day’s work are completed timely.
The Cluster Receptionist/Administrative Assistant acts in an administrative role coordinating the day-to-day operations of the station front desk, including, but not limited to, the following activities:
Answer & direct incoming calls with promptness and courtesy. Identify company and yourself. Check availability of colleagues prior to asking a caller if they would like voicemail.
Act as initial point of contact for visitors to the Company by greeting, welcoming, and directing them promptly and appropriately.
Oversee all incoming and outgoing communications; date stamp & distribute incoming mail.
Maintain and create clear, comprehensive “how-to” records and files covering all front desk procedures.
Complete and circulate Comment/Complaint Reports for any relevant mention of Company, stations, employees or advertisers to all interested Department Heads.
Receive and secure accounts receivable payments; make bank deposits, as directed.
Contact and assist contest winners with prize redemption; accurately record prize redemptions; maintain winner spreadsheet and contest archives.
Take photos of prize winners and forward to station Program Directors.
Oversee employee in/out status board.
Check & distribute incoming faxes several times a day.
Update & email on first of every month the copy machine spread count & postal distribution.
Interact and communicate with vendors and Company staff as required to maintain effective operation of office tools and equipment.
Order supplies and postage for cluster following all company purchasing procedures.
Sales contract & production order administration and filing, if/as requested.
Trade contract administration and filing, if/as requested; maintain and transmit monthly reports to Santa Rosa HQ.
Recycle, reduce and remove paper and shipping materials at least weekly.
Monitoring and reporting re the Spotify and Facebook dashboards for Results Digital.
Maintenance of weekly impressions spreadsheet for Results Digital.
Any additional duties reasonably assigned by Employee’s immediate supervisor and/or the Company’s President.
Required Job Skills/ Qualifications Must pay great attention to detail.
Must be reliable: be on time, meet commitments, do what you say you’ll do.
Must maintain a neat and groomed appearance.
Must be proficient with computer software including: Word, Excel, Outlook, and PowerPoint.
Must become proficient with Specialty Data Systems traffic and billing software
Must have valid Driver’s License and be insurable by Company.
Experience with Photoshop or other graphics-creating software is desired.
Ability to assist in creating written proposals is desired.
#J-18808-Ljbffr