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Fairleigh Dickinson University

IT Help Desk Specialist — Frontline Tech Support

Fairleigh Dickinson University, Teaneck, New Jersey, United States

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An educational institution in Teaneck Township is seeking an IT Service Desk Operator to be the first point of contact for resolving technology-related issues. Responsibilities include providing first-line support via phone, email, and a self-service portal, along with managing support tickets and assisting with IT onboarding. A Bachelor's degree in Computer Science is required, and prior IT support experience is preferred. The position may require flexible hours and involves working closely with a diverse user base. #J-18808-Ljbffr