Fairleigh Dickinson University
IT Help Desk Specialist — Frontline Tech Support
Fairleigh Dickinson University, Teaneck, New Jersey, United States
An educational institution in Teaneck Township is seeking an IT Service Desk Operator to be the first point of contact for resolving technology-related issues. Responsibilities include providing first-line support via phone, email, and a self-service portal, along with managing support tickets and assisting with IT onboarding. A Bachelor's degree in Computer Science is required, and prior IT support experience is preferred. The position may require flexible hours and involves working closely with a diverse user base.
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