Great Wolf Lodge
At Great Wolf, the
Ropes Course Attendant
ensures customer safety and satisfaction while guests navigate across bridges and ropes to Howlers Peak. The role includes guest registration, equipment supply, education, and adherence to safety protocols.
Join our Pack
Grow your career: A great place to start or advance your career with cross‑training, scholarship fund, and talent development programs at all levels
Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
Learn While You Earn: Gain access to Great Wolf University for on‑the‑job training, functional, and leadership training
Prioritize Your Well‑Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized
Benefits
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401(k) with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Communicates with guests to process registration and complete orders
Educates guests on the ropes course experience, proper technique and use of equipment, and safety guidelines
Outfits participants with correct safety equipment, makes adjustments, and properly attaches sling line to harness and overhead track
Inspects all safety equipment to ensure proper function
Assesses and assists in possible emergency situations and helps scared participants
Ensures the daily operation adheres to operating procedure guidelines
Provides outstanding customer service and engages in suggestive selling
Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
Performs cash‑handling functions, including point‑of‑sale (POS) system, registers, and daily reporting
Ensures attraction adheres to the highest standards of cleanliness, presentation, and service
Must successfully complete ropes course and annual training covering operating procedures and technical competencies
Assists in other retail outlets/attractions as needed
Basic Qualifications & Skills
Must be 18 years or older
Some high school education or equivalent
Must be comfortable being at heights of 30 feet or more for extended periods of time
Flexibility regarding scheduling based on business demands
Experience utilizing basic math skills with ability to add, subtract, multiply, and divide
Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
Successful completion of a criminal background check and drug screen
Estimated Salary Range Annual base salary: $16.00
Additional compensation may include bonuses, paid time off, and other perks as part of Great Wolf’s total compensation package.
Application Instructions Click on “Apply Now” or chat with a recruiter on Great Wolf’s website. Qualified applicants will be invited to set up an interview or attend an upcoming hiring event.
Equal Opportunity Employer / Protected Veterans / Individuals With Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, or consistent with the contractor’s legal duty to furnish information. The contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Location: Scottsdale, AZ
#J-18808-Ljbffr
Ropes Course Attendant
ensures customer safety and satisfaction while guests navigate across bridges and ropes to Howlers Peak. The role includes guest registration, equipment supply, education, and adherence to safety protocols.
Join our Pack
Grow your career: A great place to start or advance your career with cross‑training, scholarship fund, and talent development programs at all levels
Great Perks: Take advantage of exclusive perks for you, your family, and friends – including discounted vacations and employee referral incentives
Learn While You Earn: Gain access to Great Wolf University for on‑the‑job training, functional, and leadership training
Prioritize Your Well‑Being: We offer flexible scheduling, access to a holistic wellness program and technology, and support through our Employee Assistance Program and Employee Relief Fund
Celebrate Your Uniqueness: Join a team that cheers for diversity and inclusion through programs that make everyone feel welcome and recognized
Benefits
Medical, Dental, and Vision insurance
Health savings account
Telehealth resources
Life insurance
401(k) with employer match
Paid vacation time off
Paid parental leave
Essential Duties & Responsibilities
Communicates with guests to process registration and complete orders
Educates guests on the ropes course experience, proper technique and use of equipment, and safety guidelines
Outfits participants with correct safety equipment, makes adjustments, and properly attaches sling line to harness and overhead track
Inspects all safety equipment to ensure proper function
Assesses and assists in possible emergency situations and helps scared participants
Ensures the daily operation adheres to operating procedure guidelines
Provides outstanding customer service and engages in suggestive selling
Assists in merchandising functions including display and store design, inventory receiving, stocking, and merchandise pricing
Performs cash‑handling functions, including point‑of‑sale (POS) system, registers, and daily reporting
Ensures attraction adheres to the highest standards of cleanliness, presentation, and service
Must successfully complete ropes course and annual training covering operating procedures and technical competencies
Assists in other retail outlets/attractions as needed
Basic Qualifications & Skills
Must be 18 years or older
Some high school education or equivalent
Must be comfortable being at heights of 30 feet or more for extended periods of time
Flexibility regarding scheduling based on business demands
Experience utilizing basic math skills with ability to add, subtract, multiply, and divide
Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
Successful completion of a criminal background check and drug screen
Estimated Salary Range Annual base salary: $16.00
Additional compensation may include bonuses, paid time off, and other perks as part of Great Wolf’s total compensation package.
Application Instructions Click on “Apply Now” or chat with a recruiter on Great Wolf’s website. Qualified applicants will be invited to set up an interview or attend an upcoming hiring event.
Equal Opportunity Employer / Protected Veterans / Individuals With Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is in response to a formal complaint or charge, in furtherance of an investigation, proceeding, hearing, or action, or consistent with the contractor’s legal duty to furnish information. The contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
Location: Scottsdale, AZ
#J-18808-Ljbffr