Oliver Companies
Join our growing team!
Oliver Companies, headquartered in Duluth, MN, is a leading property management company that has been operating since 1978. Through our history and strong values, we have become accomplished in hotel development and management. Our properties are located across the country and fly flags from Hilton, IHG, Choice, and Marriott.
Property Location: Hilton Garden Inn Dallas/Duncanville
Job Summary The Restaurant/Banquet Supervisor oversees the front of house restaurant and banquet department of the hotel. The Restaurant/Banquet Supervisor is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.
Essential Duties and Responsibilities
Oversees all day-to-day operational activities of the department
Maintains personal connections with guests, clients and community organizations to encourage guest loyalty
Supervises restaurant/banquet team members with efforts relating to recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issues
Maintains knowledge, skills, and abilities needed to perform any position in the department
Assists with maintaining product and service quality standards by investigating issues and initiating corrective action
Assists with ordering, receiving, storing and inventory of all department related products
Assists with monitoring and upholding procedures for control of supplies, keys, monies and credit
Ensures department reporting is completed promptly and accurately
Assists in monitoring and upholding procedures for safety of guests and hotel team members
Remains current on industry trends and local market activities
Assists team members and other departments as needed to contribute to operational efficiency
Assists in maintaining clean lines throughout the department
Performs additional responsibilities as assigned by leadership
Qualifications
Strong interpersonal and communication skills
Strong organizational skills and attention to detail
Ability to handle stressful situations with poise and professionalism
Strong leadership and a professional image
Conduct work-related functions in a professional manner
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Property Location: Hilton Garden Inn Dallas/Duncanville
Job Summary The Restaurant/Banquet Supervisor oversees the front of house restaurant and banquet department of the hotel. The Restaurant/Banquet Supervisor is responsible for ensuring labor and quality standards are upheld and assists with establishing a positive work environment, delivering exceptional guest service and administering policies and procedures established by the company and the hotel brand.
Essential Duties and Responsibilities
Oversees all day-to-day operational activities of the department
Maintains personal connections with guests, clients and community organizations to encourage guest loyalty
Supervises restaurant/banquet team members with efforts relating to recruitment, orientation, training, scheduling, performance management, counseling and other team member relations issues
Maintains knowledge, skills, and abilities needed to perform any position in the department
Assists with maintaining product and service quality standards by investigating issues and initiating corrective action
Assists with ordering, receiving, storing and inventory of all department related products
Assists with monitoring and upholding procedures for control of supplies, keys, monies and credit
Ensures department reporting is completed promptly and accurately
Assists in monitoring and upholding procedures for safety of guests and hotel team members
Remains current on industry trends and local market activities
Assists team members and other departments as needed to contribute to operational efficiency
Assists in maintaining clean lines throughout the department
Performs additional responsibilities as assigned by leadership
Qualifications
Strong interpersonal and communication skills
Strong organizational skills and attention to detail
Ability to handle stressful situations with poise and professionalism
Strong leadership and a professional image
Conduct work-related functions in a professional manner
#J-18808-Ljbffr