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Q Hotels

Front Desk Agent

Q Hotels, Donaldsonville, Louisiana, United States, 70346

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Job Description

The Holiday Inn Express is hiring highly motivated and customer service driven Front Desk Agents. Candidates must be able to work both day and evening shifts. Day shift is 6am to 2pm and night shift is 2pm to 10pm. Must have hotel experience.

The (Part Time) Front Desk Agent is responsible for assisting in the operation of the front desk and guest services. Must be able to multi-task, and prioritizes with excellent follow up skills and customer service. Responsible for ensuring 100% satisfaction from the moment a guest arrives at the hotel until they check out.

Responsibilities

Greeting guests and checking in and out, fulfilling guest requests during their stay, answering telephone inquiries, making reservations, and other duties as assigned.

Assist with sales efforts in soliciting new business and in selling guestrooms, meeting space

Able to work through customer service related issues

Any other duties or responsibilities which might be required by a manager

Requirements

Available on flexible shifts on Weekday, Weekends and Holidays.

Possessing strong written and verbal communication skills

Previous hotel front desk experience

Proficient with technology

Job Industries

Hotel & Hospitality

Background check is required.

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