United Urology Group
Join to apply for the
Front Desk Receptionist-Arrowhead
role at
United Urology Group . Be among the first 25 applicants.
Why Join Us? At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care. We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, vision insurance, corporate discounts, and much more!
Job Description The
Front Desk Receptionist
provides superb customer service to patients & staff and supports the office independently and with minimal supervision.
Responsibilities
Create a positive and professional first impression of the practice and show patients a "we care" attitude.
Schedule appointments and assist with scheduling any additional testing directed by the physician.
Ensure all required patient paperwork is compiled for that day’s appointments.
Collect co‑pays and past balances at check‑in and enter them into the batch for the day in Practice Management.
Review for completeness and accuracy and then enter required patient demographics and clinical information into Practice Management and EHR.
Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise.
Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.
Reconcile payment batches at the end of each day and turn them in to the Site Manager.
Schedule follow‑up procedures and coordinate any local ASC cases.
Assist patients with the completion of the Phreesia registration system.
Travel to other sites within a reasonable geographic region as required.
Qualifications
Minimum High School Diploma or GED required.
Minimum of two (2) years of front office experience, preferably in a medical setting.
1–2 years of customer service experience.
Key Competencies
Excellent customer service.
Attention to detail and willingness to learn.
Proficient knowledge of medical terminology, ICD‑9, and CPT‑4 Codes.
Strong verbal and written communication skills.
Proficient computer software and database skills.
Comfortable working in a fast‑paced environment.
Comfortable asking probing questions to patients.
Demonstrate a caring, compassionate, and patient attitude.
Maintain HIPAA compliance.
Multitasking and proactive problem‑solving.
Typing speed of 40 words per minute.
Travel
Ability to travel to other sites as necessary.
Physical Requirements For The Job
Able to sit, stand, or walk throughout the day.
Intermittently required to stoop, bend, speak, and listen.
Frequently lift or move up to 10 pounds and occasionally up to 25 pounds.
Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.
This position has no close date; applications will be accepted until an offer has been extended and accepted.
Equal Opportunity Employer:
Our Practice is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation. The successful candidate(s) for any UUG position will be subject to a pre‑employment background check.
Seniority level Entry level
Employment type Full-time
Job function Administrative
Industries Hospitals and Health Care
#J-18808-Ljbffr
Front Desk Receptionist-Arrowhead
role at
United Urology Group . Be among the first 25 applicants.
Why Join Us? At United Urology Group, our employees are at the heart of our mission and have incredible opportunities to impact our patients' lives with their urologic care. We foster a culture that thrives on compassion, teamwork, integrity, and diversity, all of which start with our staff! We deliver a cohesive approach to urologic care that provides patients with access to experienced specialists, a superb team of healthcare professionals, and the most advanced technology for patient treatments and therapies. We offer competitive salaries and a great work/life balance: enjoy your weekends! UUG offers outstanding benefits, including tuition reimbursement, health, dental, vision insurance, corporate discounts, and much more!
Job Description The
Front Desk Receptionist
provides superb customer service to patients & staff and supports the office independently and with minimal supervision.
Responsibilities
Create a positive and professional first impression of the practice and show patients a "we care" attitude.
Schedule appointments and assist with scheduling any additional testing directed by the physician.
Ensure all required patient paperwork is compiled for that day’s appointments.
Collect co‑pays and past balances at check‑in and enter them into the batch for the day in Practice Management.
Review for completeness and accuracy and then enter required patient demographics and clinical information into Practice Management and EHR.
Scan the patient’s driver’s license and insurance card(s) front and back into Ntierprise.
Ensure all required referrals are obtained, scanned into the EMR, and linked to that day’s appointment within Practice Management.
Reconcile payment batches at the end of each day and turn them in to the Site Manager.
Schedule follow‑up procedures and coordinate any local ASC cases.
Assist patients with the completion of the Phreesia registration system.
Travel to other sites within a reasonable geographic region as required.
Qualifications
Minimum High School Diploma or GED required.
Minimum of two (2) years of front office experience, preferably in a medical setting.
1–2 years of customer service experience.
Key Competencies
Excellent customer service.
Attention to detail and willingness to learn.
Proficient knowledge of medical terminology, ICD‑9, and CPT‑4 Codes.
Strong verbal and written communication skills.
Proficient computer software and database skills.
Comfortable working in a fast‑paced environment.
Comfortable asking probing questions to patients.
Demonstrate a caring, compassionate, and patient attitude.
Maintain HIPAA compliance.
Multitasking and proactive problem‑solving.
Typing speed of 40 words per minute.
Travel
Ability to travel to other sites as necessary.
Physical Requirements For The Job
Able to sit, stand, or walk throughout the day.
Intermittently required to stoop, bend, speak, and listen.
Frequently lift or move up to 10 pounds and occasionally up to 25 pounds.
Actual compensation offered to candidates is based on work experience, education, skill level, and geographic location. Compensation may vary depending on the state or region in which the position is located, in accordance with applicable laws.
This position has no close date; applications will be accepted until an offer has been extended and accepted.
Equal Opportunity Employer:
Our Practice is an equal opportunity employer. We do not discriminate on the basis of race, color, religion, age, sex, national origin, disability, veteran status, or sexual orientation. The successful candidate(s) for any UUG position will be subject to a pre‑employment background check.
Seniority level Entry level
Employment type Full-time
Job function Administrative
Industries Hospitals and Health Care
#J-18808-Ljbffr