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Highgate

Room Attendant

Highgate, Memphis, Tennessee, us, 37544

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Room Attendant

role at

Highgate .

Highgate Hotels

is a leading real estate investment and hospitality management company with over $15 billion of assets under management and a global portfolio of more than 400 hotels spanning North America, Europe, the Caribbean, and Latin America.

Location

Hampton Inn Memphis Walnut

33 Humphreys Center Drive

Memphis, TN 38120

Overview The Room Attendant is responsible for maintaining clean and attractive guestrooms while providing attentive, courteous, and efficient service to all guests.

Responsibilities

Thoroughly clean guestrooms according to standards.

Complete all pre-cleaning duties, including but not limited to guest supplies, cleaning supplies, and linen for housekeeping cart set‑up.

Remove all trash and dirty linen from guestrooms and hallways.

Keep all hallways, public areas, and closets clean, neat, and vacuumed.

Restock housekeeping cleaning cart for next day's use.

Replenish chemical bottles.

Report all missing items from rooms (e.g., irons/boards, hair dryers, etc.) to the Housekeeping Supervisor/Manager.

Report any maintenance repairs immediately to the Housekeeping Supervisor/Manager.

Handle items for “Lost and Found” according to the standards.

Ensure overall guest satisfaction.

Qualifications

High School diploma or equivalent and/or experience in a hotel or a related field preferred.

Must be able to exert up to 50 pounds of force occasionally, and/or 20 pounds of force frequently or constantly to lift, carry, push, pull or otherwise move objects.

Ability to stand throughout the entire shift.

Must be able to communicate effectively, both verbally and in writing, with all levels of employees and guests in an attentive, friendly, courteous, and service-oriented manner.

Seniority level

Entry level

Employment type

Temporary

Job function

Management and Manufacturing

Industries

Hospitality

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