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Potbelly Sandwich Works

Team Member

Potbelly Sandwich Works, Dallas, Texas, United States, 75215

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Team Member Potbelly Sandwich Works – Join our growing Potbelly Nation!

PAY TRANSPARENCY: earn between $12.75 and $13.25 plus digital tips!

Potbelly Sandwich Shop is looking for friendly and outgoing people who enjoy working in a fast‑paced, friendly environment. We are where good vibes and great careers are a way of life! What started as a small antique store in 1977 has become a nationally recognized neighborhood sandwich shop with over 400 locations across the United States.

A Potbelly Associate’s job is to help our customers enjoy lunch again. Since they are the primary point of customer contact, it is up to them to provide our customers an excellent experience by providing fast, friendly and efficient service and by delivering a quality and consistent product every time, in a clean and inviting environment.

What’s In It For You

Competitive pay!

Medical, Dental & Vision Insurance

Domestic Partnership Benefits

Paid Parental Leave

FSA and HSA with Employer Contribution

Commuter Benefit Program

Retirement Savings 401(k) with company match

Employee Assistance Program

Paid Time Off

Discount Program

Flexible Work Schedule

Career growth opportunities

If hired, you must meet and maintain all eligibility requirements to qualify

What You Bring To The Table

You want to delight customers with great food and good vibes

You are friendly and customer service oriented

You have strong written and verbal communication skills

You can handle the heat of the kitchen – knife skills are a plus!

You love working in a fast‑paced environment

You’re a team player

You enjoy higher levels of noise from music, customer and employee traffic

You can manage potential allergens: peanut products, egg, dairy, gluten, soy, seafood and shellfish

You're able to stand/walk a minimum of 3 hours or as needed

You are at least 16 years of age

You’re able to lift up to 10 pounds frequently and up to 50 pounds occasionally

Illinois Applicants – all IL employees are required to become food safety certified within 30 days of employment.

Job Duties And Functions

Work multiple stations (load, dress, shakes, cash, prep, front) as directed by a Shift Leader or Manager.

Comply with health and safety standards for food, cleanliness and safety.

Restock food line, chips and cooler.

Prepare quality finished products (sandwiches, salads, soups, cookies, ice cream, etc.) efficiently.

If 18 or older, use of the automatic slicer to prep food items.

Clean tables, counters, floors, bathrooms, kitchen and utensils; take out trash.

Operate cash register: handle, balance and follow all cash handling procedures.

Effectively handle customer complaints/issues.

Takes delivery/catering/pickup orders over the phone.

Other duties as assigned.

Potbelly cannot make guarantees about tip earnings.

At Potbelly, we are committed to creating a welcoming and respectful environment where individuals are valued for their unique perspectives, backgrounds, and strengths. We believe that inclusion, collaboration, and mutual respect enhance the way we serve our customers and work together as a team. All employment decisions are based on qualifications, merit, and business need.

We’re an equal opportunity employer. Each applicant will be considered for employment without regard to race, color, religion, disability, sex, sexual orientation, gender identity, national origin, veteran status or any other basis protected by applicable federal, state or local law.

Application Deadline: Applications must be submitted by [2/17/2026] to be considered for this position. The posting may close earlier if a suitable candidate is selected before the deadline.

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