Northwest Health
Job Summary
The Security Officer ensures the safety and security of patients, staff, visitors, and property by patrolling facilities, monitoring surveillance systems, and responding to security incidents. This role provides exceptional customer service while enforcing safety policies and maintaining a secure environment.
Must be able to work the Evening Shift.
Essential Functions
Patrol all areas of the facility, clinics, and surrounding grounds to deter and detect unauthorized or suspicious activity.
Provide assistance to visitors, including giving directions, answering questions, and escorting individuals as needed.
Monitor surveillance cameras and conduct regular inspections of property to identify and address security risks.
Investigate and document reports of suspicious activity, safety concerns, and security violations.
Respond promptly to alarms, emergencies, and incidents, ensuring appropriate actions are taken to resolve issues safely.
Secure property by locking doors, windows, and gates after business hours and verifying security of access points.
Direct traffic, enforce parking regulations, and assist with crowd control during events or emergencies.
Collaborate with law enforcement, emergency responders, and facility leadership during security-related situations.
Complete and maintain accurate incident reports, logs, and documentation related to security activities.
Perform other duties as assigned.
Maintain regular and reliable attendance.
Comply with all policies and standards.
Qualifications
0-2 years of experience in security, law enforcement, or a related field.
Knowledge, Skills and Abilities
Strong observational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to remain calm and take appropriate action in high-pressure situations.
Knowledge of security practices, procedures, and equipment operation.
Proficiency in writing clear and accurate incident reports.
Physical ability to patrol and respond to emergencies across a large facility.
Licenses and Certifications
BCLS – Basic Life Support issued by AHA, ARC, or ASHI (required).
IAHSS – Certification as a Security Officer (preferred).
Facility Security Officer Certification (preferred).
State Specific Requirements
Alaska: Security Guard license required.
Arkansas: Private Security Officer (PSO) registration or Commissioned Security Officer (CSO) license required. Arkansas Boiler Operator license required. Successful completion of assigned SAMA course within 30 days of employment required.
Florida: Valid Florida Class "D" Security Officer license required. Class "G" Statewide Firearm license preferred for armed positions. Successful completion of assigned SAMA course within 30 days of employment required.
Georgia: Completion of a 24-hour Basic Security Officer Training program approved by the Georgia Board of Private Detective & Security Agencies and Crisis Prevention Intervention (CPI) certification required.
Indiana: Successful completion of assigned SAMA course within 30 days of employment required.
Mississippi: Successful completion of assigned SAMA course within 30 days of employment required.
New Mexico: Crisis Prevention Intervention (CPI) certification required. Successful completion of assigned SAMA course within 30 days of employment required.
North Carolina: Successful completion of assigned SAMA course within 30 days of employment required.
Oklahoma: Valid Oklahoma unarmed or armed security guard license issued by CLEET required. Successful completion of assigned SAMA course within 30 days of employment required.
Pennsylvania: Successful completion of assigned SAMA course within 30 days of employment required.
Texas: Successful completion of assigned SAMA course within 30 days of employment required.
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Must be able to work the Evening Shift.
Essential Functions
Patrol all areas of the facility, clinics, and surrounding grounds to deter and detect unauthorized or suspicious activity.
Provide assistance to visitors, including giving directions, answering questions, and escorting individuals as needed.
Monitor surveillance cameras and conduct regular inspections of property to identify and address security risks.
Investigate and document reports of suspicious activity, safety concerns, and security violations.
Respond promptly to alarms, emergencies, and incidents, ensuring appropriate actions are taken to resolve issues safely.
Secure property by locking doors, windows, and gates after business hours and verifying security of access points.
Direct traffic, enforce parking regulations, and assist with crowd control during events or emergencies.
Collaborate with law enforcement, emergency responders, and facility leadership during security-related situations.
Complete and maintain accurate incident reports, logs, and documentation related to security activities.
Perform other duties as assigned.
Maintain regular and reliable attendance.
Comply with all policies and standards.
Qualifications
0-2 years of experience in security, law enforcement, or a related field.
Knowledge, Skills and Abilities
Strong observational skills and attention to detail.
Excellent communication and interpersonal skills.
Ability to remain calm and take appropriate action in high-pressure situations.
Knowledge of security practices, procedures, and equipment operation.
Proficiency in writing clear and accurate incident reports.
Physical ability to patrol and respond to emergencies across a large facility.
Licenses and Certifications
BCLS – Basic Life Support issued by AHA, ARC, or ASHI (required).
IAHSS – Certification as a Security Officer (preferred).
Facility Security Officer Certification (preferred).
State Specific Requirements
Alaska: Security Guard license required.
Arkansas: Private Security Officer (PSO) registration or Commissioned Security Officer (CSO) license required. Arkansas Boiler Operator license required. Successful completion of assigned SAMA course within 30 days of employment required.
Florida: Valid Florida Class "D" Security Officer license required. Class "G" Statewide Firearm license preferred for armed positions. Successful completion of assigned SAMA course within 30 days of employment required.
Georgia: Completion of a 24-hour Basic Security Officer Training program approved by the Georgia Board of Private Detective & Security Agencies and Crisis Prevention Intervention (CPI) certification required.
Indiana: Successful completion of assigned SAMA course within 30 days of employment required.
Mississippi: Successful completion of assigned SAMA course within 30 days of employment required.
New Mexico: Crisis Prevention Intervention (CPI) certification required. Successful completion of assigned SAMA course within 30 days of employment required.
North Carolina: Successful completion of assigned SAMA course within 30 days of employment required.
Oklahoma: Valid Oklahoma unarmed or armed security guard license issued by CLEET required. Successful completion of assigned SAMA course within 30 days of employment required.
Pennsylvania: Successful completion of assigned SAMA course within 30 days of employment required.
Texas: Successful completion of assigned SAMA course within 30 days of employment required.
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