Avocet Hospitality Group
Career Opportunities with Avocet Hospitality Group
Current job opportunities are posted here as they become available.
Our organization is defined by one simple word – passion. Everything is geared to providing you a great guest experience in a unique environment, and being served by our team of professionals in a way that makes you stop and say, "This place is different."
Do you want to work at an island escape with 24/7 ocean views, and blissed-out beach vibes?
Submit your application for our
Guest Services Supervisor
opening and find out what it truly means to be a part of the
Tides Folly Beach
and
Avocet Hospitality
leadership team.
Location:
1 Center St, Folly Beach, SC 29439
A culture that values passion, individuality, and fun!
Opportunities for internal growth and development
Paid Time Off (PTO)
Paid Holidays
Affordable Medical, Dental, & Vision Insurance Plans
Company provided Life Insurance
Short & Long-Term Disability and Accident and Critical Illness Insurance
Traditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%
Referral Program
Employee Assistance Program
Discounts at all Avocet-owned Hotels and Restaurants
POSITION SUMMARY The guest services supervisor will be required to oversee all guest services duties within a particular facility or on a particular team.
MAIN DUTIES AND RESPONSIBILITIES
Supervises guest services staff as duties are being performed.
Receives, processes, and handles guest complaints.
Organizes all staff during the day and hosts daily meetings with guest services staff.
Assists guests with questions and requests.
Provides a high level of customer service at all times; remains professional.
SUPERVISORY RESPONSIBILITIES Guest Services Agents, Guest Services Leads, Bellpersons, Security Officers, Night Auditors
JOB REQUIREMENTS Education:
High school diploma or a GED
Experience:
At least 1 year experience.
SKILLS
Ability to communicate in English with guests, co-workers and management to their understanding.
Understands the principles behind providing excellent customer service to guests.
Possesses the ability to manage a team effectively.
Demonstrates organizational skills required for ensuring that tasks are completed in a timely manner.
Exhibits the ability to teach others how to do their jobs in a friendly, courteous and effective manner.
Ability to multitask and prioritize.
Shows basic computer knowledge for the purposes of scheduling, recordkeeping and more.
WORKING CONDITIONS Training housekeepers on cleaning and reporting all maintenance issues. Overseeing staff performance on a daily basis. Checking rooms and common areas, including stairways and lounge areas, for cleanliness.
Equipment to Be Used Radio, computer
Physical & Mental Requirements
Able to stand a long period of time.
Able to do a lot of walking.
Able to squat.
Able to push and pull.
#J-18808-Ljbffr
Current job opportunities are posted here as they become available.
Our organization is defined by one simple word – passion. Everything is geared to providing you a great guest experience in a unique environment, and being served by our team of professionals in a way that makes you stop and say, "This place is different."
Do you want to work at an island escape with 24/7 ocean views, and blissed-out beach vibes?
Submit your application for our
Guest Services Supervisor
opening and find out what it truly means to be a part of the
Tides Folly Beach
and
Avocet Hospitality
leadership team.
Location:
1 Center St, Folly Beach, SC 29439
A culture that values passion, individuality, and fun!
Opportunities for internal growth and development
Paid Time Off (PTO)
Paid Holidays
Affordable Medical, Dental, & Vision Insurance Plans
Company provided Life Insurance
Short & Long-Term Disability and Accident and Critical Illness Insurance
Traditional 401(k) & Roth 401(k) with Employer Matching of up to 3.5%
Referral Program
Employee Assistance Program
Discounts at all Avocet-owned Hotels and Restaurants
POSITION SUMMARY The guest services supervisor will be required to oversee all guest services duties within a particular facility or on a particular team.
MAIN DUTIES AND RESPONSIBILITIES
Supervises guest services staff as duties are being performed.
Receives, processes, and handles guest complaints.
Organizes all staff during the day and hosts daily meetings with guest services staff.
Assists guests with questions and requests.
Provides a high level of customer service at all times; remains professional.
SUPERVISORY RESPONSIBILITIES Guest Services Agents, Guest Services Leads, Bellpersons, Security Officers, Night Auditors
JOB REQUIREMENTS Education:
High school diploma or a GED
Experience:
At least 1 year experience.
SKILLS
Ability to communicate in English with guests, co-workers and management to their understanding.
Understands the principles behind providing excellent customer service to guests.
Possesses the ability to manage a team effectively.
Demonstrates organizational skills required for ensuring that tasks are completed in a timely manner.
Exhibits the ability to teach others how to do their jobs in a friendly, courteous and effective manner.
Ability to multitask and prioritize.
Shows basic computer knowledge for the purposes of scheduling, recordkeeping and more.
WORKING CONDITIONS Training housekeepers on cleaning and reporting all maintenance issues. Overseeing staff performance on a daily basis. Checking rooms and common areas, including stairways and lounge areas, for cleanliness.
Equipment to Be Used Radio, computer
Physical & Mental Requirements
Able to stand a long period of time.
Able to do a lot of walking.
Able to squat.
Able to push and pull.
#J-18808-Ljbffr