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Charter House Grille

Restaurant Server

Charter House Grille, Cleveland, Ohio, us, 44101

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You'll be responsible for providing exceptional guest service by taking orders, serving food and beverages, and ensuring guests have a positive dining experience. This role requires strong communication skills, attention to detail, and the ability to thrive in a fast-paced environment.

Key Responsibilities Guest Services

Greet guests promptly and warmly as they are seated.

Present menus, answer questions about menu items, and make recommendations when appropriate.

Ensure guests feel welcomed, valued, and well cared for throughout their dining experience.

Handle guest concerns or complaints professionally and promptly.

Order Taking & Delivery

Dining Room Service & Cleanliness

Teamwork & Communication

Payment Processing

Qualifications & Requirements Previous serving or hospitality experience preferred but not required.

Excellent customer service and communication skills.

Ability to stand and walk for extended periods.

Ability to multitask and work in a fast-paced environment.

Basic math and cashiering skills.

Must meet minimum age requirements for handling alcohol (if applicable).

Preferred Skills Culinary school training or certification (optional but beneficial).

Experience with fine dining, large-volume cooking, or specialized cuisine.

Creativity and ability to contribute to menu development.

Strong time-management and multitasking abilities.

Fast-paced restaurant setting.

Evening, weekend, and holiday availability may be required.

Frequent standing, walking, lifting trays, and carrying items.

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