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Valencia Group

102211 - Restaurant Supervisor

Valencia Group, Irving, Texas, United States, 75084

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Job Details Job Location:

Texican Court - Irving, TX 75039

Position Type:

Full Time

Come be a part of an AWARD-WINNING TEAM.

Texican Court is located in Irving, TXand is a pillar of the community. Our hotel is unique to the city and we are looking for outstanding talent to provide exceptional customer service to our guests. We are part of Valencia Hotel Group, a collection of hotel’s are created for today’s passionate traveler, each of our hotels are intentionally built to showcase modern design and classic character. We are looking for team members who are ready to be empowered to go above and beyond.

JOB SUMMARY:

The Restaurant Supervisor at Texican Court is responsible for overseeing the daily operations of the restaurant. This includes training restaurant staff, supervising all restaurant and F&B activities, attending to any guest or service issues, and ensuring financial integrity of the F&B operation.

Shift Requirements:

Open availability on weekdays and weekends, evening hours 4:00PM – 12:00 AM (Subject to change upon business upon business level)

Duties and Responsibilities:

Display exceptional knowledge of all menu items and prices.

Be on the restaurant floor during peak hours and special events

(5PM to 10PM)

Greet guests and monitor dining room activity to maintain warm, attentive, and professional service

Review all menu books for accuracy, durability, and cleanliness

Complete daily F&B MOD Checklist

Inspect all tables for appropriate setting

Verify all reservations are booked through open table

Review Open Table at the beginning of each shift and plan tables and special events accordingly

Check Two Mules Cantina email and respond to all reservation inquiries

Assign sections to appropriate scheduled staff in Open Table

Conduct pre-shift meeting according standard

Ensure all opening duties are assigned and completed

Communicate any 86’d menu items to staff and report to F&B Director and Executive Chef

Verify proper lighting and music level during open hours of the restaurant

Ensure restaurant closes at scheduled time and that all closing duties are complete

Participate in any off-site events

Attend department and shift meetings such as BEO, Behind the Scenes, Daily Stand Up

Create and assign weekly training. Roll out to staff through Alice platform

Oversee front of house deep cleaning

Any other duties as assigned by the F&B Director or General Manager

Ensure front of house staff is adhering to all service standards and codes of conduct

Be instrumental in achieving a 25% food cost and 22% beverage cost

Maintain adequate inventory and par levels

Communicate any shortages to F&B Manager

Train and rehearse service standards with all bar staff

Maintain cleanliness, organization, and safety standards throughout F&B outlets

Submit incident & accident reports

Document violation of Valencia standards as needed.

Supervise F&B labor according to business levels

Ensure compliance with health codes and company standards

Communicate all special events to Restaurant staff. This includes food specials and drink specials

Ensure room service and amenities are delivered according to company standards

Qualifications Education and Experience

High school diploma or equivalent or 1-2+ years of supervisory experience within the hotel industry or restaurant

Qualifications

Knowledge of hotel systems such as Tabit, Alice, Stay N Touch, Open Table

Be proficient in Microsoft Word, Excel and PowerPoint

Excellent organizational skills and interpersonal abilities

Strong verbal and written communication skills

Effective time management and problem-solving skills

TABC and Food Handlers Certification is required

BENEFITS:

Medical, Dental, Vison, Employer paid Life insurance

Paid Time Off and Wellness days

Paid Community Service Days

401k Retirement

Click here to learn more

Valencia Hotel Group (and all its affiliates) is an Equal Opportunity Employer.

Valencia Hotel Group provides equal employment opportunities to all persons. The company does not discriminate because of race, color, religion, sex, national origin, disability or ancestry in recruiting, hiring, placement, promotion or any other condition of employment and actively seeks a diverse and representative work force.

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