Willow Creek Country Club
Willow Creek Country Club is seeking a polished, service-oriented Banquet Captain to play a leadership role in the execution of private events and member functions. This position is ideal for an experienced hospitality professional who takes pride in delivering refined service, leading teams with professionalism, and upholding the high standards expected in a premier private club environment.
Position Overview The Banquet Captain is responsible for the seamless execution of all banquet and special events, ensuring an exceptional experience for members and guests from setup through breakdown. This role supervises banquet staff, coordinates service according to Banquet Event Orders (BEOs), and serves as a hands‑on leader during events. The Banquet Captain works closely with Clubhouse Management and the Culinary Team to ensure each event reflects Willow Creek Country Club’s commitment to excellence, attention to detail, and gracious hospitality.
Key Responsibilities
Lead and oversee the setup, execution, and breakdown of all banquet events in accordance with BEOs and Club standards
Supervise, direct, and support banquet staff, ensuring team members are properly assigned and prepared for each event
Partner with Clubhouse Managers to execute weddings, golf tournaments, corporate meetings, holiday celebrations, and member-hosted functions
Conduct pre‑shift meetings to review event details, service expectations, and timing
Collaborate with Clubhouse Management, Executive Chef, and Banquet Chef regarding staffing levels, service flow, and equipment needs
Assist with mobile bar setup and provide bartending support as needed
Support buffet setup and service, ensuring proper presentation and guest flow
Assist with basic audiovisual setup and event‑specific needs
Maintain the cleanliness, organization, and presentation of banquet and meeting spaces throughout service
Supervise post‑event breakdown, cleaning, room resets, and restocking of banquet supplies
Train and mentor new banquet team members on service standards and guest engagement
Maintain strong communication and cooperation with all food and beverage departments
Ensure staff adhere to uniform, grooming, and professionalism standards at all times
Greet members and guests warmly and respond to requests with efficiency and discretion
Ensure compliance with all State, Federal, and Club liquor regulations
Inspect all event spaces after each function to ensure readiness for upcoming events and site tours
Provide flexibility to support other departments as needed to maintain full‑time hours
Perform additional duties as assigned by Clubhouse Management
Physical Requirements
Ability to lift, carry, push, and pull up to 50 pounds, including tables, chairs, trays, décor, and service equipment
Ability to stand, walk, and remain active for extended periods during events
Qualifications
Minimum of 2 years of banquet or hospitality experience, preferably in a private club, hotel, or upscale event environment
Prior supervisory or lead experience strongly preferred
Strong leadership, communication, and organizational skills
Professional demeanor and commitment to exceptional member service
Ability to work a flexible schedule including evenings, weekends, and holidays
Compensation & Employment Details Hourly Rate: $18–$20 per hour, commensurate with experience
Supplemental Pay: Hourly wage plus gratuities/service charge
Employment Type: Full‑time
Licenses & Certifications Valid Driver’s License (Preferred)
SIPS & TIPS Certification (Required)
Food Handler’s Permit (Required)
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Position Overview The Banquet Captain is responsible for the seamless execution of all banquet and special events, ensuring an exceptional experience for members and guests from setup through breakdown. This role supervises banquet staff, coordinates service according to Banquet Event Orders (BEOs), and serves as a hands‑on leader during events. The Banquet Captain works closely with Clubhouse Management and the Culinary Team to ensure each event reflects Willow Creek Country Club’s commitment to excellence, attention to detail, and gracious hospitality.
Key Responsibilities
Lead and oversee the setup, execution, and breakdown of all banquet events in accordance with BEOs and Club standards
Supervise, direct, and support banquet staff, ensuring team members are properly assigned and prepared for each event
Partner with Clubhouse Managers to execute weddings, golf tournaments, corporate meetings, holiday celebrations, and member-hosted functions
Conduct pre‑shift meetings to review event details, service expectations, and timing
Collaborate with Clubhouse Management, Executive Chef, and Banquet Chef regarding staffing levels, service flow, and equipment needs
Assist with mobile bar setup and provide bartending support as needed
Support buffet setup and service, ensuring proper presentation and guest flow
Assist with basic audiovisual setup and event‑specific needs
Maintain the cleanliness, organization, and presentation of banquet and meeting spaces throughout service
Supervise post‑event breakdown, cleaning, room resets, and restocking of banquet supplies
Train and mentor new banquet team members on service standards and guest engagement
Maintain strong communication and cooperation with all food and beverage departments
Ensure staff adhere to uniform, grooming, and professionalism standards at all times
Greet members and guests warmly and respond to requests with efficiency and discretion
Ensure compliance with all State, Federal, and Club liquor regulations
Inspect all event spaces after each function to ensure readiness for upcoming events and site tours
Provide flexibility to support other departments as needed to maintain full‑time hours
Perform additional duties as assigned by Clubhouse Management
Physical Requirements
Ability to lift, carry, push, and pull up to 50 pounds, including tables, chairs, trays, décor, and service equipment
Ability to stand, walk, and remain active for extended periods during events
Qualifications
Minimum of 2 years of banquet or hospitality experience, preferably in a private club, hotel, or upscale event environment
Prior supervisory or lead experience strongly preferred
Strong leadership, communication, and organizational skills
Professional demeanor and commitment to exceptional member service
Ability to work a flexible schedule including evenings, weekends, and holidays
Compensation & Employment Details Hourly Rate: $18–$20 per hour, commensurate with experience
Supplemental Pay: Hourly wage plus gratuities/service charge
Employment Type: Full‑time
Licenses & Certifications Valid Driver’s License (Preferred)
SIPS & TIPS Certification (Required)
Food Handler’s Permit (Required)
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