Kroger
Job Description
Primary leadership responsibility is to create an uplifting and friendly customer experience through exceptional service by highly satisfying each customer's needs and exceeding their expectations. Responsibilities will also include interviewing, training, evaluating performance, rewarding and coaching associates. Demonstrate the company's core values of respect, honesty, integrity, diversity, inclusion, and safety.
Responsibilities
Establish an uplifting work environment that allows associates to feel valued, appreciated, and engaged
Empower associates to create a simple, fresh and inspired shopping experience for every customer
Prioritize and plan work activities using time efficiently
Identify and resolve problems in a timely manner by gathering and analyzing information skillfully and developing alternate solutions
Communicate the company, department, and job‑specific information to associates including information from board meetings and huddles
Ensure new associates are properly oriented to the department and understand the benefits of working
Be committed to the company's customer and associate promise
Support the Customer 1st team
Delegate work assignments that match the associate's responsibility while giving clear direction and monitoring progress
Maintain consistent punctuality for work and meetings, and cover responsibilities when absent
Execute all action plans and daily priorities including performance goals and best practices
Adhere to all food safety regulations and guidelines
Reinforce safety programs by complying with procedures, identifying unsafe conditions, and notifying store management
Stay current with present, future, seasonal, and special ads
Promote corporate brands to customers and ensure associates are educated
Manage the scheduling of Deli associates to provide adequate department coverage to meet customer demand
Provide appropriate, actionable feedback to help teams and individuals grow
Help associates identify how their work aligns with key store initiatives
Clearly and consistently communicate store and department priorities and goals, and recognize progress toward those goals
Maintain knowledge of products to allow associates and customers to have all necessary resources
Create and execute sales promotions in partnership with store management
Monitor and control supply expenses for the department to allow associates and customers to have all necessary resources
Assist store management in preparing the store/department budget and conducting profit and loss reviews
Takes appropriate action on all financial reports
Develop and implement a department business plan to achieve desired results
Supervise and coach Deli associates in the performance of their duties, complete performance reviews, provide feedback, and reward associates
Work cooperatively in a high‑paced and sometimes stressful environment
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Act with honesty and integrity regarding customer and business information
Follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential functions of this position with or without reasonable accommodations
Qualifications
Effective communication/customer service skills
Knowledge of basic math
Ability to handle stressful situations
Ability to lead other associates
Flexibility in work schedule
Successful completion of basic and supervisory skills
About Us Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. Today, we serve Fry’s customers in over 120 stores throughout Arizona. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other.
Benefits
Wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service
Emotional and financial support with free counseling and financial tools and coaching
Valuable associate discounts on purchases, including food, travel, technology and more
Up to $21,000 in tuition reimbursement over your career, through a continuing education program
Vast potential for growth through industry‑leading training programs and diverse career pathways
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industry: Retail
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Responsibilities
Establish an uplifting work environment that allows associates to feel valued, appreciated, and engaged
Empower associates to create a simple, fresh and inspired shopping experience for every customer
Prioritize and plan work activities using time efficiently
Identify and resolve problems in a timely manner by gathering and analyzing information skillfully and developing alternate solutions
Communicate the company, department, and job‑specific information to associates including information from board meetings and huddles
Ensure new associates are properly oriented to the department and understand the benefits of working
Be committed to the company's customer and associate promise
Support the Customer 1st team
Delegate work assignments that match the associate's responsibility while giving clear direction and monitoring progress
Maintain consistent punctuality for work and meetings, and cover responsibilities when absent
Execute all action plans and daily priorities including performance goals and best practices
Adhere to all food safety regulations and guidelines
Reinforce safety programs by complying with procedures, identifying unsafe conditions, and notifying store management
Stay current with present, future, seasonal, and special ads
Promote corporate brands to customers and ensure associates are educated
Manage the scheduling of Deli associates to provide adequate department coverage to meet customer demand
Provide appropriate, actionable feedback to help teams and individuals grow
Help associates identify how their work aligns with key store initiatives
Clearly and consistently communicate store and department priorities and goals, and recognize progress toward those goals
Maintain knowledge of products to allow associates and customers to have all necessary resources
Create and execute sales promotions in partnership with store management
Monitor and control supply expenses for the department to allow associates and customers to have all necessary resources
Assist store management in preparing the store/department budget and conducting profit and loss reviews
Takes appropriate action on all financial reports
Develop and implement a department business plan to achieve desired results
Supervise and coach Deli associates in the performance of their duties, complete performance reviews, provide feedback, and reward associates
Work cooperatively in a high‑paced and sometimes stressful environment
Manage conflict in a reasonable, nonconfrontational and cooperative manner
Act with honesty and integrity regarding customer and business information
Follow directions and seek assistance when necessary to resolve customer and business issues
Provide support and assistance through direct interaction with minors, individuals with special needs, and/or older adults
Must be able to perform the essential functions of this position with or without reasonable accommodations
Qualifications
Effective communication/customer service skills
Knowledge of basic math
Ability to handle stressful situations
Ability to lead other associates
Flexibility in work schedule
Successful completion of basic and supervisory skills
About Us Based in Arizona, Fry’s Food Stores merged with The Kroger Company in 1983. Today, we serve Fry’s customers in over 120 stores throughout Arizona. As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. We work tirelessly to create amazing experiences for our customers, communities, and each other.
Benefits
Wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage
Flexible scheduling in full‑ and part‑time roles with paid time off, including holiday and sick pay based on eligibility and length of service
Emotional and financial support with free counseling and financial tools and coaching
Valuable associate discounts on purchases, including food, travel, technology and more
Up to $21,000 in tuition reimbursement over your career, through a continuing education program
Vast potential for growth through industry‑leading training programs and diverse career pathways
Seniority Level
Mid‑Senior level
Employment Type
Full‑time
Job Function
Management and Manufacturing
Industry: Retail
#J-18808-Ljbffr