Genesis Health Clubs
Club Manager
at
Genesis Health Clubs
Genesis Health Clubs is seeking hospitality‑driven managers who provide superior customer service with the drive to be the best. This role will ensure the financial growth and sales performance of the club by overseeing all aspects of the sales operations.
Duties and Responsibilities
Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention
Report and communicate daily with regional team leaders on sales activity
Conduct daily sales meetings to discuss performance and objectives with club team
Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining staff
Assure that effective orientation and training are given to each new team member
Responsible for addressing complaints and resolving problems
Promptly respond to member concerns
Ensure club meets all standards for cleanliness, maintenance, and safety
Direct and help manage other departments within the club
Attend all staff and club meetings and events
Establish and maintain professional relationships with staff
Maintain and update sales policies and procedures
Always know and be aware of club revenues and goals
Work closely with retention departments to ensure high participation in the facilities
Ensure that all required documentation is completed in a timely manner.
Respond quickly and appropriately to emergency situations
Perform other duties and assignments as necessary or required
Help support and grow all departments in the facility
Expectations
Present a professional demeanor at all times when representing Genesis Health Clubs
Provide input in developing strategies to support goals and objectives
Recommend staff development/education activities
Develop and build a team atmosphere among staff and departments
Respond to common inquiries or complaints
Job Requirements
Available to work weekends and evenings and holidays
Hold current CPR certification or obtain within 60 days of start date
Work well with others
Experience in cash handling and credit card transactions
Customer service abilities
Physical Requirements
Stand for long periods of time
Lift up to 35 pounds
Communicate with guests and other associates, including reading, writing and speaking
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(K)
401(K) Employer Matching
#J-18808-Ljbffr
at
Genesis Health Clubs
Genesis Health Clubs is seeking hospitality‑driven managers who provide superior customer service with the drive to be the best. This role will ensure the financial growth and sales performance of the club by overseeing all aspects of the sales operations.
Duties and Responsibilities
Seek new and existing memberships to exceed sales goals by phone, outside sales, and current member retention
Report and communicate daily with regional team leaders on sales activity
Conduct daily sales meetings to discuss performance and objectives with club team
Responsible for interviewing, hiring, training, planning, assigning, and directing work, evaluating performance, rewarding, and disciplining staff
Assure that effective orientation and training are given to each new team member
Responsible for addressing complaints and resolving problems
Promptly respond to member concerns
Ensure club meets all standards for cleanliness, maintenance, and safety
Direct and help manage other departments within the club
Attend all staff and club meetings and events
Establish and maintain professional relationships with staff
Maintain and update sales policies and procedures
Always know and be aware of club revenues and goals
Work closely with retention departments to ensure high participation in the facilities
Ensure that all required documentation is completed in a timely manner.
Respond quickly and appropriately to emergency situations
Perform other duties and assignments as necessary or required
Help support and grow all departments in the facility
Expectations
Present a professional demeanor at all times when representing Genesis Health Clubs
Provide input in developing strategies to support goals and objectives
Recommend staff development/education activities
Develop and build a team atmosphere among staff and departments
Respond to common inquiries or complaints
Job Requirements
Available to work weekends and evenings and holidays
Hold current CPR certification or obtain within 60 days of start date
Work well with others
Experience in cash handling and credit card transactions
Customer service abilities
Physical Requirements
Stand for long periods of time
Lift up to 35 pounds
Communicate with guests and other associates, including reading, writing and speaking
Benefits
Health Insurance
Dental Insurance
Vision Insurance
Paid Time Off
401(K)
401(K) Employer Matching
#J-18808-Ljbffr