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Ptsupply

Account Manager - Bilingual

Ptsupply, Pembroke Park, Florida, United States

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Key Responsibilities

Achieve sales and gross profit goals within a defined territory and/or market by proactively seeking new business opportunities within existing customer base and new leads.

Work closely with assigned, existing, and potential customers in a defined territory.

Maintain customer relations & files (current quotes, correspondence, plans, problems, etc. and update customer information in the computer system).

Enter quotes and orders into the computer system while on the phone with the customer.

Advises District Sales Managers of all pending quotations, bids, leads, competitive information, and sales possibilities.

Establish GP% to be used in bids, process return authorizations, send out correspondence & literature, and work back‑order reports.

Maintain close contact with the Purchasing Department (advise of low/high stock levels, competitive market prices, and vendor pricing discrepancies).

Participate in vendor shows, in‑house product training, association meetings, and P&T training.

Account Manager Responsibilities for Power & Tel of Canada

Transmit a daily order sales summary to the National Sales Manager.

Issue direct/drop shipments and POs when required.

Daily entering and review of QSAs.

Daily activity reports to GM and ISM.

Assist in planning, designing & launching email promos.

Process VISA, Mastercard, debit card payments.

AR follow‑up & calls to customers.

Product search e.g. substitutes, approx for specific applications.

Price negotiations.

POs for "Drop Ship" tickets.

Skills Needed

Attention to detail, clear phone voice and excellent communication skills a must.

Customer/Employee relations using motivation and discipline in difficult situations.

Flexible to change, general computer skills including Microsoft Office.

Strong problem‑solving, negotiation, organization, and selling skills.

Minimum Educational Requirements High School Diploma. A college degree is preferred, but is not required.

Experience Required The successful candidate will have 1 to 2 years previous sales or Customer Service experience. Wholesale distribution experience is preferred, but is not required.

Licenses & Certifications Driver's License required.

Equal Opportunity Employer Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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