Saf-Gard Safety Shoe Company
Customer Success Specialist
Saf-Gard Safety Shoe Company, Addison, Texas, United States, 75001
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Customer Success Specialist
role at
Saf-Gard Safety Shoe Company
4 days ago Be among the first 25 applicants
SR Max Slip Resistant Shoes is looking for a friendly, driven Customer Success Specialist to join their team. For over a decade, our focus has been to provide exceptional customer service, and even better products to our customers. We believe that slip resistant shoes don't have to be uncomfortable and unfashionable, that's why we stand by our name.
Responsibilities
Support our National and Inside Sales teams in outbound engagement and cold calling
Increase customer participation and purchasing activities with current customer base
Activate customers currently not participating in SR Max Slip Resistant Shoe programs
Re-establish and re-activate businesses that have stopped purchasing activities
Onboard new businesses (no previous purchasing history)
Input detailed communications, tasks and opportunities into internal CRM system
Conduct on-site shoe fittings with customers
Assist with new customer-outs
Desired Skills
Excellent written and oral communications
Ability to multi-task
Attention to detail
Collaborative
Ability to meet deadlines without compromising consistency
High sense of urgency and action oriented
Ability to build strong working relationships
Ability to work independently
Lead development experience
Ability to manage multiple projects at one time
Ability to travel overnight
Spanish Bi-Lingual a major plus
Requirements
High School or Bachelors Degree
1-2 years sales experience
Outbound calling sales experience
Proficient in CRM and Microsoft Office products
Ability to Travel (lives with 1 hour radius of an International Airport)
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Business Content
Referrals increase your chances of interviewing at Saf-Gard Safety Shoe Company by 2x
Dallas, TX $50,000.00-$80,000.00 4 weeks ago
#J-18808-Ljbffr
Customer Success Specialist
role at
Saf-Gard Safety Shoe Company
4 days ago Be among the first 25 applicants
SR Max Slip Resistant Shoes is looking for a friendly, driven Customer Success Specialist to join their team. For over a decade, our focus has been to provide exceptional customer service, and even better products to our customers. We believe that slip resistant shoes don't have to be uncomfortable and unfashionable, that's why we stand by our name.
Responsibilities
Support our National and Inside Sales teams in outbound engagement and cold calling
Increase customer participation and purchasing activities with current customer base
Activate customers currently not participating in SR Max Slip Resistant Shoe programs
Re-establish and re-activate businesses that have stopped purchasing activities
Onboard new businesses (no previous purchasing history)
Input detailed communications, tasks and opportunities into internal CRM system
Conduct on-site shoe fittings with customers
Assist with new customer-outs
Desired Skills
Excellent written and oral communications
Ability to multi-task
Attention to detail
Collaborative
Ability to meet deadlines without compromising consistency
High sense of urgency and action oriented
Ability to build strong working relationships
Ability to work independently
Lead development experience
Ability to manage multiple projects at one time
Ability to travel overnight
Spanish Bi-Lingual a major plus
Requirements
High School or Bachelors Degree
1-2 years sales experience
Outbound calling sales experience
Proficient in CRM and Microsoft Office products
Ability to Travel (lives with 1 hour radius of an International Airport)
Seniority level
Entry level
Employment type
Full-time
Job function
Other
Industries
Business Content
Referrals increase your chances of interviewing at Saf-Gard Safety Shoe Company by 2x
Dallas, TX $50,000.00-$80,000.00 4 weeks ago
#J-18808-Ljbffr