Edgewater Federal Solutions
Mac Service Technician for Lab IT & User Support
Edgewater Federal Solutions, Albuquerque, New Mexico, United States
A federal contracting company is seeking a Mac Service Technician to provide technical support for IT services at a national laboratory. The role includes resolving software and hardware issues, assisting with collaborative technologies, and ensuring customer satisfaction through various channels. Candidates must hold a HS diploma and have 2+ years of experience in IT support, with the ability to obtain a U.S. Dept. of Energy Clearance. Experience with ServiceNow is preferred.
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