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Guardian Dentistry Partners

Front Desk

Guardian Dentistry Partners, Gastonia, North Carolina, United States, 28054

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Location: FRESHDental Gastonia

Job Summary We are looking for an office professional with a friendly attitude and strong organizational skills to serve as our front desk receptionist. In this position, you will greet patients entering the office and create the ultimate patient experience while they wait to see the dentist or hygienist. In addition, you’ll be responsible for answering and managing the phones, scheduling the doctors and hygienists for patients. The office is fast paced and requires multitasking. We offer great benefits and vacation time. We pride ourselves on providing a safe and welcoming atmosphere. If you enjoy people and are committed to doing excellent work, we want to hear from you.

Primary Job Responsibilities

Completes daily insurance verifications for all scheduled patients

Greet all patients by first name with a friendly personality as they arrive and assist them throughout their office visit

Serve as the face of the company, offering friendly service to those entering the office or calling in on the phone

Confirm all future appointments

Assist patients with billing questions

Submit insurance claims with proper attachments and narratives

Follow up with unscheduled recare/treatment appointments

Qualifications

One or more dental experiences only

Outstanding professionalism, high moral standards, and a self‑motivated work ethic

Strong communication and interpersonal skills to build trusting relationships with your co‑workers and patients

Driven personality to strive to be the best in your profession and provide the best care for our patients

Compensation & Benefits

Guaranteed hourly rate $18–$22 depending on experience

Paid vacation & paid holidays

401(k) program with matching contributions

Benefits offered at 30 hours or more

Competitive health, dental, and vision plan

Life insurance and disability insurance

Flexible schedules

FLSA Status Non‑Exempt

Equal Opportunity Statement We are an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, genetic information, protected veteran status, disability status or other legally protected status. We will make reasonable accommodations for qualified individuals with disabilities unless doing so would result in an undue hardship.

Seniority Level Entry Level

Employment Type Full‑time

Job Function Administrative

Industries Hospitals and Health Care

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