Mecklenburg County
Social Worker III - Adult Protective Services
Mecklenburg County, Raleigh, North Carolina, United States
Social Worker III - Adult Protective Services
Join to apply for the
Social Worker III - Adult Protective Services
role at
Mecklenburg County
Follow Your Calling, Find Your Career!!
Please apply by: Sunday, January 18th, 2026
Salary Range: $63,080.00 to $78,850.00 per year. This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The Mecklenburg County Department of Child, Family, & Adult Services strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.
Services For Adults (SFA) is a part of the Adult Services Division of the Mecklenburg County Department of Child, Family, and Adult Services. The division is responsible for four main program areas: Adult Social Work Services, Community Social Work, the Senior Citizens Nutrition Program, and the Mecklenburg Transportation System (MTS).
Position Specific Information This position with the Adult Protective Services unit provides social work services to older adults and adults with disabilities that are referred to the agency. The APS Social Worker III evaluates and assesses the need for protective services for adults that are alleged to be abused, neglected, or exploited.
The position requires direct social work intervention with adult clients, contacts with collaterals, interaction with other professionals, and contacts with community resources.
Services For Adults seeks a candidate who is comfortable with a rapid pace, legal interventions, crisis situations (i.e. medical and mental health), and in-home / community visits.
Candidate must be available to work occasional evenings and weekends, including making in-home visits on weekends.
Candidate may also be required to complete after hours and weekend in-home visits due to delays in processing of adult protection cases (as needed).
May also be required to work during emergency situations and at the emergency shelters.
A written assessment may be required to complete by those candidates selected for interview consideration.
Essential Functions
Assess needs of individuals and families
Interview clients, obtain family, social, and medical information; collect supplementary information needed to assist client such as employment records or school reports
Determine clients' eligibility for financial assistance and if referrals are appropriate
Discuss goals, expected outcomes, and means with which to meet goals and expected outcomes
Assist clients in the completion of required paperwork for items that may determine program eligibility, referrals, or provide job assistance, such as job applications
Manage records and maintain history records and prepare reports of services provided
Refer clients to community resources for services and coordinate benefits and referrals to other agencies
Develop and evaluate service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided
Help clients work with government agencies to apply for and receive benefits
Transport clients to appointments such as medical, job-related or others, if appropriate
Manage records and documentation of services provided and participate in team case conferences
Act as a liaison with other staff with referrals and transitioning of clients
Counsel and consult with individuals or families in a variety of settings including parents, parents, and teachers; address behavior, arrange for services, and diagnose problems
Address legal issues and evaluate the need for protective services, assist with hearings, and provide testimony to inform custody arrangements
Provide, find, or arrange for support services, such as childcare, homemaker service, prenatal care, substance abuse treatment, job training, counseling, parenting classes or behavioral health treatment to prevent more serious problems from developing
Place and facilitate appropriate placements for adults commensurate with the level of identified need; evaluate personal characteristics and home conditions
May be required to staff shelters in the event of a disaster
Minimum Qualifications
Bachelor's of Social Work (BSW) from an accredited school of social work and three (3) years of social work experience; or a qualifying internship
A bachelor's degree in a related field with 15 hours of social work/counseling courses and four (4) years of social work experience
Master's degree from an accredited school of social work (MSW)
A master's degree in a related field with three (3) years of social work experience
Licenses And Certifications
Requires a valid North Carolina or South Carolina Driver’s License
Requires County Driving Privileges
Preferred Qualifications
Master’s in Social Work (MSW) or closely related degree preferred
Previous Adult Protective Services Experience Highly Preferred
Have at least two years of recent experience working directly with adults diagnosed with mental illness and have knowledge of services and resources available in North Carolina for people with mental illness
Have at least two years of recent experience as a social worker working with adults with dementia and have knowledge of services and resources available in North Carolina for people with dementia
Have excellent writing and verbal skills to discuss and present information in various settings including court
Proficient in various computer applications including Microsoft Office Suite and the ability to learn programs used by the Department
Can travel in North Carolina in a county vehicle
Have organizational skills to set priorities while having the flexibility to handle crises and emergency situations without compromising deadlines
Knowledge
General social work principles and available resources
Social services procedures, practices and methods
Social services related federal, state and local laws, rules and regulations relating to provision of public assistance, and social welfare
Case management methods and techniques
Services offered by the county and other local public and private community-based service agencies
Skills
Prioritizing work
Managing and executing multiple tasks
Maintaining various confidential records
Evaluating records to ensure accreditation standards are met
Using computers and related software applications
Exercising judgment and discretion
Abilities
Adaptability
Building Customer Loyalty
Building Partnerships
Building Trust
Care Management
Communication
Customer Focus
Decision Making
Inspiring Others
Managing Conflict
Work Standards
Computer Skills
Work Environment Works in an office setting with moderate noise
Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
#J-18808-Ljbffr
Social Worker III - Adult Protective Services
role at
Mecklenburg County
Follow Your Calling, Find Your Career!!
Please apply by: Sunday, January 18th, 2026
Salary Range: $63,080.00 to $78,850.00 per year. This is an exempt (salaried) position. Pay rates are based on education, skill, experience level and internal equity. Internal equity considerations include an assessment of the applicant’s salary history and qualifications in comparison to the market rate and requirements for the job.
At Mecklenburg County, you’ll have the chance to build a career as unique as you are with support, inclusive culture, and technology to become the best version of you. We’re counting on YOUR unique voice and perspective to help Mecklenburg County become even better, too. Join us and build an exceptional experience for yourself, and a better working world for all.
The Mecklenburg County Department of Child, Family, & Adult Services strives to strengthen families and communities through a safety-net of services, collaborations, and hope. Our vision is to define and cultivate an organizational culture that is more compassionate and understanding toward each other and our clients.
Services For Adults (SFA) is a part of the Adult Services Division of the Mecklenburg County Department of Child, Family, and Adult Services. The division is responsible for four main program areas: Adult Social Work Services, Community Social Work, the Senior Citizens Nutrition Program, and the Mecklenburg Transportation System (MTS).
Position Specific Information This position with the Adult Protective Services unit provides social work services to older adults and adults with disabilities that are referred to the agency. The APS Social Worker III evaluates and assesses the need for protective services for adults that are alleged to be abused, neglected, or exploited.
The position requires direct social work intervention with adult clients, contacts with collaterals, interaction with other professionals, and contacts with community resources.
Services For Adults seeks a candidate who is comfortable with a rapid pace, legal interventions, crisis situations (i.e. medical and mental health), and in-home / community visits.
Candidate must be available to work occasional evenings and weekends, including making in-home visits on weekends.
Candidate may also be required to complete after hours and weekend in-home visits due to delays in processing of adult protection cases (as needed).
May also be required to work during emergency situations and at the emergency shelters.
A written assessment may be required to complete by those candidates selected for interview consideration.
Essential Functions
Assess needs of individuals and families
Interview clients, obtain family, social, and medical information; collect supplementary information needed to assist client such as employment records or school reports
Determine clients' eligibility for financial assistance and if referrals are appropriate
Discuss goals, expected outcomes, and means with which to meet goals and expected outcomes
Assist clients in the completion of required paperwork for items that may determine program eligibility, referrals, or provide job assistance, such as job applications
Manage records and maintain history records and prepare reports of services provided
Refer clients to community resources for services and coordinate benefits and referrals to other agencies
Develop and evaluate service plans in consultation with clients, and perform follow-ups assessing the quantity and quality of services provided
Help clients work with government agencies to apply for and receive benefits
Transport clients to appointments such as medical, job-related or others, if appropriate
Manage records and documentation of services provided and participate in team case conferences
Act as a liaison with other staff with referrals and transitioning of clients
Counsel and consult with individuals or families in a variety of settings including parents, parents, and teachers; address behavior, arrange for services, and diagnose problems
Address legal issues and evaluate the need for protective services, assist with hearings, and provide testimony to inform custody arrangements
Provide, find, or arrange for support services, such as childcare, homemaker service, prenatal care, substance abuse treatment, job training, counseling, parenting classes or behavioral health treatment to prevent more serious problems from developing
Place and facilitate appropriate placements for adults commensurate with the level of identified need; evaluate personal characteristics and home conditions
May be required to staff shelters in the event of a disaster
Minimum Qualifications
Bachelor's of Social Work (BSW) from an accredited school of social work and three (3) years of social work experience; or a qualifying internship
A bachelor's degree in a related field with 15 hours of social work/counseling courses and four (4) years of social work experience
Master's degree from an accredited school of social work (MSW)
A master's degree in a related field with three (3) years of social work experience
Licenses And Certifications
Requires a valid North Carolina or South Carolina Driver’s License
Requires County Driving Privileges
Preferred Qualifications
Master’s in Social Work (MSW) or closely related degree preferred
Previous Adult Protective Services Experience Highly Preferred
Have at least two years of recent experience working directly with adults diagnosed with mental illness and have knowledge of services and resources available in North Carolina for people with mental illness
Have at least two years of recent experience as a social worker working with adults with dementia and have knowledge of services and resources available in North Carolina for people with dementia
Have excellent writing and verbal skills to discuss and present information in various settings including court
Proficient in various computer applications including Microsoft Office Suite and the ability to learn programs used by the Department
Can travel in North Carolina in a county vehicle
Have organizational skills to set priorities while having the flexibility to handle crises and emergency situations without compromising deadlines
Knowledge
General social work principles and available resources
Social services procedures, practices and methods
Social services related federal, state and local laws, rules and regulations relating to provision of public assistance, and social welfare
Case management methods and techniques
Services offered by the county and other local public and private community-based service agencies
Skills
Prioritizing work
Managing and executing multiple tasks
Maintaining various confidential records
Evaluating records to ensure accreditation standards are met
Using computers and related software applications
Exercising judgment and discretion
Abilities
Adaptability
Building Customer Loyalty
Building Partnerships
Building Trust
Care Management
Communication
Customer Focus
Decision Making
Inspiring Others
Managing Conflict
Work Standards
Computer Skills
Work Environment Works in an office setting with moderate noise
Reasonable Accommodations Statement To accomplish this job successfully, an individual must be able to perform, with or without reasonable accommodation, each essential function satisfactorily. Reasonable accommodations may be made to help enable qualified individuals with disabilities to perform the essential functions.
Disclaimer Statement This is not intended to be an all-inclusive list of job-related responsibilities, duties, skills, requirements or working conditions. Other duties may be assigned based on business need and the supervisor’s request. Mecklenburg County reserves the right to revise the job description at any time. Designated positions may be required to assist in emergency and/or disaster situations.
#J-18808-Ljbffr