Redstone Federal Credit Union
Teller - Fayetteville, TN
Redstone Federal Credit Union, Fayetteville, Tennessee, United States, 37334
Teller - Fayetteville, TN page is loaded## Teller - Fayetteville, TNlocations:
Fayetteville, TN Branch Officetime type:
Full timeposted on:
Posted Todayjob requisition id:
R2729## **Job Description Summary**Interacts with the member to gain knowledge and understanding of their financial needs. Utilizes all available resources to provide the best solution to ultimately enrich the member experience. Accurately and efficiently documents and processes the full range of member transactions to ensure member satisfaction.## Job Description## **Essential Duties and Responsibilities*** Greets members; assesses their needs and concerns; takes initiative to develop solutions to ensure member satisfaction.* Documents and processes member transactions, including but not limited; to deposits, withdrawals, payments and other services.* Provides information and promotes appropriate products and services to match member needs.* Performs routine branch duties such as, assisting with open and closing procedures and maintaining supplies.## **Company Wide Expectations*** Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.* Delivers friendly, caring service to internal and external members.* Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.* Follow all physical and online security procedures and maintain strict confidentiality of all member information.* Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.* Works scheduled hours and maintains punctuality.* Performs other related duties as assigned or requested.## **EDUCATION/EXPERIENCE****Minimum Qualifications**To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required. An equivalent combination of education and experience may be considered.**Education Requirements**Required - High School or GED**Experience Requirement**Required - 2 Years - Prior customer service or cash handling## **SKILLS/ABILITIES*** Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.* Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.* Utilize knowledge and experience in performing job functions.* Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.* Use correct English including spelling, grammar and punctuation.* Operate computers and use business software and other standard office equipment.* Understand and follow written and oral instructions.* Set priorities and manage one’s own time effectively.## **PHYSICAL DEMANDS****Physical Demands Disclaimer**The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Physical Requirements*** Intermittent standing, sitting, walking, bending and climbing.* Using hands repetitively to handle, feel or operate computers and other standard office equipment.* Reaching with hands and arms.* Intermittent lifting and carrying up to 25 pounds.## **WORK ENVIRONMENT****Work Environment Disclaimer**An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;**Work Environment**Works in general office environment in a financial services facility.*Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.**We are proud to be a Drug-Free and Tobacco Free Workplace.*Redstone Federal Credit Union has been serving the communities of North Alabama and middle Tennessee since 1951. We’re a strong, stable, and growing organization looking for ambitious individuals who can collaborate effectively on a team, yet still thrive on their own. You’ll be helping us change our communities by supporting our mission – improving the financial well-being of our members and communities by offering trusted advice, choices, opportunities, and solutions – and ultimately giving members a better experience. Discover a unique opportunity to join an innovative and rapidly growing company today! #J-18808-Ljbffr
Fayetteville, TN Branch Officetime type:
Full timeposted on:
Posted Todayjob requisition id:
R2729## **Job Description Summary**Interacts with the member to gain knowledge and understanding of their financial needs. Utilizes all available resources to provide the best solution to ultimately enrich the member experience. Accurately and efficiently documents and processes the full range of member transactions to ensure member satisfaction.## Job Description## **Essential Duties and Responsibilities*** Greets members; assesses their needs and concerns; takes initiative to develop solutions to ensure member satisfaction.* Documents and processes member transactions, including but not limited; to deposits, withdrawals, payments and other services.* Provides information and promotes appropriate products and services to match member needs.* Performs routine branch duties such as, assisting with open and closing procedures and maintaining supplies.## **Company Wide Expectations*** Maintains a professional image and demeanor at all times, consistently demonstrating Credit Union RISE Values and adhering to the Code of Ethics.* Delivers friendly, caring service to internal and external members.* Complies with all applicable State, Federal and NCUA rules and regulations and all Credit Union policies and procedures.* Follow all physical and online security procedures and maintain strict confidentiality of all member information.* Completes all required regulatory and compliance training and maintains required knowledge of Credit Union products and services.* Works scheduled hours and maintains punctuality.* Performs other related duties as assigned or requested.## **EDUCATION/EXPERIENCE****Minimum Qualifications**To perform this job satisfactorily, an employee must be able to carry out each essential duty competently. The requirements listed below are representative of the education, experience, skills and abilities required. An equivalent combination of education and experience may be considered.**Education Requirements**Required - High School or GED**Experience Requirement**Required - 2 Years - Prior customer service or cash handling## **SKILLS/ABILITIES*** Effectively apply internal and external customer service practices and processes to meet quality service standards and achieve member satisfaction.* Learn and apply information, on a wide range of Credit Union products, services and regulatory compliance requirements, in order to assess member situations and develop solutions.* Utilize knowledge and experience in performing job functions.* Communicate in a professional manner and deliver information clearly and effectively. Actively listen to questions, opinions and ideas of others. Use tact and diplomacy in sensitive and confidential situations.* Use correct English including spelling, grammar and punctuation.* Operate computers and use business software and other standard office equipment.* Understand and follow written and oral instructions.* Set priorities and manage one’s own time effectively.## **PHYSICAL DEMANDS****Physical Demands Disclaimer**The physical demands described here are representative of those that must be met by employees to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.**Physical Requirements*** Intermittent standing, sitting, walking, bending and climbing.* Using hands repetitively to handle, feel or operate computers and other standard office equipment.* Reaching with hands and arms.* Intermittent lifting and carrying up to 25 pounds.## **WORK ENVIRONMENT****Work Environment Disclaimer**An employee in this job will experience the following main work environments, others not listed may also be encountered on occasion;**Work Environment**Works in general office environment in a financial services facility.*Redstone Federal Credit Union is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran status or status as an individual with disability. All qualified applicants will not be discriminated against on the basis of disability.**We are proud to be a Drug-Free and Tobacco Free Workplace.*Redstone Federal Credit Union has been serving the communities of North Alabama and middle Tennessee since 1951. We’re a strong, stable, and growing organization looking for ambitious individuals who can collaborate effectively on a team, yet still thrive on their own. You’ll be helping us change our communities by supporting our mission – improving the financial well-being of our members and communities by offering trusted advice, choices, opportunities, and solutions – and ultimately giving members a better experience. Discover a unique opportunity to join an innovative and rapidly growing company today! #J-18808-Ljbffr