Citi
Part-Teller Teller (20 Hours), Rancho Park Branch
Citi, Los Angeles, California, United States, 90079
Overview
Part-Teller Teller (20 Hours), Rancho Park Branch. The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions. Salary information: The salary range provided in this posting is based on a 40-hour work week. The hourly rate corresponding to the annual range is $20.00 - $23.73. In addition to salary, Citi’s offerings may include discretionary and formulaic incentive and retention awards. Citi offers benefits including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including vacation, sick leave, and paid holidays. Responsibilities
Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service Perform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash Identify referral opportunities for new products and services based on the client’s financial goals Educate clients on digital and self-service opportunities offered by Citi Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed Maintain working knowledge of client accounts as well as new and existing products and services offered Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior and will be measured by specific metrics Appropriately assess risk when business decisions are made, driving compliance with applicable laws, rules and regulations, and escalating, managing and reporting control issues with transparency Qualifications
Previous relevant experience preferred Demonstrated sales and customer service experience Money handling experience Effective problem solving and communication skills Ability to work well in a team-oriented environment Education
High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Notes:
The posting includes location, employment type (Part-time), and seniority level information as part of the job family and location details. For more information, refer to Citi’s posted details and benefits information. Equal employment opportunity statement: Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. If you need a reasonable accommodation to use our search tools or apply for a career opportunity, please review Citi’s accessibility information and EEO policy statement.
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Part-Teller Teller (20 Hours), Rancho Park Branch. The Teller is an entry-level position responsible for assisting with the execution of branch activities, including day-to-day delivery of client-facing services and processing transactions, in coordination with the Customer Service function. The objective is to provide high quality customer service and to help the branch generate revenue by delivering optimal solutions. Salary information: The salary range provided in this posting is based on a 40-hour work week. The hourly rate corresponding to the annual range is $20.00 - $23.73. In addition to salary, Citi’s offerings may include discretionary and formulaic incentive and retention awards. Citi offers benefits including medical, dental & vision coverage; 401(k); life, accident, and disability insurance; and wellness programs. Citi also offers paid time off packages, including vacation, sick leave, and paid holidays. Responsibilities
Serve as the first point of contact for Citi clients and provide a positive first impression through friendly and efficient customer service Perform efficient and accurate banking transactions including managing cash supply for the branch, incoming/outgoing cash deposits, and maintaining branch vault cash Identify referral opportunities for new products and services based on the client’s financial goals Educate clients on digital and self-service opportunities offered by Citi Adhere to bank policies, operational controls, and regulatory procedures to ensure the safety and security of client and bank assets Ensure all client needs are met and effectively manage client issues/concerns, escalating as needed Maintain working knowledge of client accounts as well as new and existing products and services offered Fulfilling the clients’ necessities while providing an exceptional client experience is the expected behavior and will be measured by specific metrics Appropriately assess risk when business decisions are made, driving compliance with applicable laws, rules and regulations, and escalating, managing and reporting control issues with transparency Qualifications
Previous relevant experience preferred Demonstrated sales and customer service experience Money handling experience Effective problem solving and communication skills Ability to work well in a team-oriented environment Education
High School diploma or equivalent This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required. Notes:
The posting includes location, employment type (Part-time), and seniority level information as part of the job family and location details. For more information, refer to Citi’s posted details and benefits information. Equal employment opportunity statement: Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other characteristic protected by law. If you need a reasonable accommodation to use our search tools or apply for a career opportunity, please review Citi’s accessibility information and EEO policy statement.
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