NOVA® Home Loans
Disclosure Desk Assistant (Mortgage)
Join us at NOVA® Home Loans for the role of Disclosure Desk Assistant (Mortgage). This entry‑level, full‑time, onsite position supports daily fulfillment operations by performing administrative and compliance‑related tasks in accordance with ECOA requirements and NOVA Home Loans policies. The role requires retrieving and reviewing valuations, processing adverse action files, running reports, and providing timely customer service through phone and email communication.
Core Values PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans.
Key Responsibilities
Retrieve, review, and deliver valuations based on ECOA requirements and NOVA policy.
Run reports and process files to be adverse on a daily basis based on ECOA requirements and Nova policy.
Answer phone calls and respond to e‑mails effectively and in a timely manner.
Other duties as assigned.
Qualifications
High School Diploma or GED.
One (1) year administrative experience in an office setting.
Proficiency using computer, specifically MS Word, MS Excel, and MS Outlook.
Growth Opportunities
Ability to pay close attention to detail, think critically, and multi‑task while working in a very fast‑paced environment.
Able to work effectively with a team to prioritize daily required functions and independently perform those assigned in a timely manner.
Excellent customer service skills.
Strong time management skills.
Clear, effective communication skills when requesting additional information or clarification with those within and outside the department.
Benefits Offered
Employee Discount.
Paid Time Off.
Health/Dental/Vision/Life/Disability Insurance.
401(k) with an employer match.
Health Savings Account with employer contribution.
Employee Assistance Program.
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Equal Opportunity Employer NOVA® is an equal opportunity employer, drug‑free workplace, and complies with the Americans with Disability Act regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.
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Core Values PROVIDE our customers with the best combination of service, rates, and fees. PROMOTE sustainable careers for our employees so that they can be enriched personally and professionally. GIVE BACK to our community. These are the core values of NOVA® Home Loans.
Key Responsibilities
Retrieve, review, and deliver valuations based on ECOA requirements and NOVA policy.
Run reports and process files to be adverse on a daily basis based on ECOA requirements and Nova policy.
Answer phone calls and respond to e‑mails effectively and in a timely manner.
Other duties as assigned.
Qualifications
High School Diploma or GED.
One (1) year administrative experience in an office setting.
Proficiency using computer, specifically MS Word, MS Excel, and MS Outlook.
Growth Opportunities
Ability to pay close attention to detail, think critically, and multi‑task while working in a very fast‑paced environment.
Able to work effectively with a team to prioritize daily required functions and independently perform those assigned in a timely manner.
Excellent customer service skills.
Strong time management skills.
Clear, effective communication skills when requesting additional information or clarification with those within and outside the department.
Benefits Offered
Employee Discount.
Paid Time Off.
Health/Dental/Vision/Life/Disability Insurance.
401(k) with an employer match.
Health Savings Account with employer contribution.
Employee Assistance Program.
Seniority Level Entry level
Employment Type Full‑time
Job Function Finance and Sales
Equal Opportunity Employer NOVA® is an equal opportunity employer, drug‑free workplace, and complies with the Americans with Disability Act regulations as applicable. All applicants are considered for all positions without regard to race, religion, color, sex, gender, sexual orientation, pregnancy, age, national origin, ancestry, physical/mental disability, medical condition, military/veteran status, genetic information, marital status, ethnicity, alienage, or any other protected classification, in accordance with applicable federal, state, and local laws. Equal access to programs, services, and employment is available to all qualified persons. Those applicants requiring accommodation to complete the application and/or interview process should contact the Human Resources department at NOVA® Home Loans.
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