Zurich Insurance
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Entry Level Claims Adjuster
role at
Zurich Insurance
The role is part of our Travel Guard team and is located within a 150‑mile radius of Stevens Point, WI. We are looking for empathetic, dependable, detail‑oriented, and service‑mindful individuals who are dedicated to delivering exceptional customer experiences. No claims or insurance experience? No problem — we’ll provide all the training you need to succeed.
What You’ll Be Doing
Provide exceptional customer support to claimants throughout the claims process
Spend 50‑75% of your time conversing with stakeholders to bring claims to a final resolution within 30‑45 days
Assess new and existing claims for coverage, conduct investigations, and establish a clear action plan for timely resolution
Communicate with claimants using empathy to gather necessary documentation
Apply policy guidelines to determine coverage and claim validity
Maintain detailed claim records within the internal claims systems
Comply with all statutory and regulatory requirements in applicable jurisdictions
What Skills and Experience You’ll Bring
1‑2 years of customer service experience
Eagerness to learn new skills within the claims and insurance industry
Excellent written and verbal communication skills
An eye for detail, supporting thorough investigations and precise documentation
Willingness to obtain State‑specific Adjuster Licensing within 6 months of employment
Residing within 150 miles of Stevens Point, WI and able to commute to the office 2‑3 days per month
Why You’ll Love Working with Us! We value optimism, caring, togetherness, results‑orientation, and forward‑thinking. With more than 3,000 employees worldwide, we share a global purpose of looking after travellers at every step of their journey.
Career Growth This is an exciting time for Zurich Cover‑More as we expand our business across the globe. We support our people through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.
Time for You and Your Community We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits, volunteer leave, and a comprehensive paid parental leave scheme.
Investing in Your Health and Future We provide a high‑deductible health plan, EAP programs, health and well‑being activities, and a 401(k) plan with employer matching to help you plan for your future.
Diversity and Inclusion We respect who you are and embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work—just be you, because that’s exactly who we’re looking for.
Apply today and let’s go to great places together!
#J-18808-Ljbffr
Entry Level Claims Adjuster
role at
Zurich Insurance
The role is part of our Travel Guard team and is located within a 150‑mile radius of Stevens Point, WI. We are looking for empathetic, dependable, detail‑oriented, and service‑mindful individuals who are dedicated to delivering exceptional customer experiences. No claims or insurance experience? No problem — we’ll provide all the training you need to succeed.
What You’ll Be Doing
Provide exceptional customer support to claimants throughout the claims process
Spend 50‑75% of your time conversing with stakeholders to bring claims to a final resolution within 30‑45 days
Assess new and existing claims for coverage, conduct investigations, and establish a clear action plan for timely resolution
Communicate with claimants using empathy to gather necessary documentation
Apply policy guidelines to determine coverage and claim validity
Maintain detailed claim records within the internal claims systems
Comply with all statutory and regulatory requirements in applicable jurisdictions
What Skills and Experience You’ll Bring
1‑2 years of customer service experience
Eagerness to learn new skills within the claims and insurance industry
Excellent written and verbal communication skills
An eye for detail, supporting thorough investigations and precise documentation
Willingness to obtain State‑specific Adjuster Licensing within 6 months of employment
Residing within 150 miles of Stevens Point, WI and able to commute to the office 2‑3 days per month
Why You’ll Love Working with Us! We value optimism, caring, togetherness, results‑orientation, and forward‑thinking. With more than 3,000 employees worldwide, we share a global purpose of looking after travellers at every step of their journey.
Career Growth This is an exciting time for Zurich Cover‑More as we expand our business across the globe. We support our people through a comprehensive onboarding experience, continuous professional development, and a supportive work environment that empowers growth at every stage of your career.
Time for You and Your Community We encourage you to take the time you need when you need it. We offer regular annual and personal leave benefits, volunteer leave, and a comprehensive paid parental leave scheme.
Investing in Your Health and Future We provide a high‑deductible health plan, EAP programs, health and well‑being activities, and a 401(k) plan with employer matching to help you plan for your future.
Diversity and Inclusion We respect who you are and embrace diversity. Wherever life has taken you, we welcome you to bring your whole self to work—just be you, because that’s exactly who we’re looking for.
Apply today and let’s go to great places together!
#J-18808-Ljbffr