Customer Service WFM Scheduler: Optimize Staffing

A leading distributor of shipping materials in Kenosha is seeking a Workforce Management Scheduler to coordinate call center schedules and monitor staffing for optimal customer service. The role requires customer service and Workforce Management experience along with proficiency in Microsoft Excel and NICE WFM software. Employees enjoy comprehensive health benefits, 401(k) matching, tuition assistance, and a supportive work environment with modern facilities. #J-18808-Ljbffr