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CVS Health

Shift Supervisor

CVS Health, Buckhannon, West Virginia, United States, 26201

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At CVS Health, we’re building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care.

As the nation’s leading health solutions company, we reach millions of Americans through our local presence, digital channels and more than 300,000 purpose‑driven colleagues – caring for people where, when and how they choose in a way that is uniquely more connected, more convenient and more compassionate.

Position Overview A Shift Supervisor is a key leader supporting the CVS Store Management team in driving store execution and performance while building consumer loyalty to CVS/pharmacy through a focus on excellent customer service.

When there is no manager or Operations Supervisor onsite, the Shift Supervisor leads the store staff, ensures that store operations run smoothly, and is responsible for completing all opening and closing procedures.

Responsibilities

Work effectively with store management and store crews.

Supervise the store’s crew through assignment, direction and follow‑up of all activities.

Effectively communicate information to and from store management and crews.

Assist customers with questions, problems and complaints.

Promote CVS customer service culture (greet, offer help, thank).

Handle all customer relations issues in accordance with company policy and promote a positive shopping experience for all CVS customers.

Maintain customer/patient confidentiality.

Price merchandise, stock shelves and execute the display, sign and inventory of weekly, promotional and seasonal merchandise.

Reset departments following Planned Order Go (POG) procedures.

Required Qualifications

Deductive reasoning, analytical skills and computer proficiency.

Advanced communication and supervisory skills.

Ability to work a flexible schedule, including early morning, overnight and weekend shifts, overtime, and respond to urgent store issues.

Preferred Qualifications

Experience as a retail supervisor.

Education High School Diploma or Equivalent Preferred but Not Required.

Anticipated Weekly Hours 40

Time Type Full time

Pay Range $16.00 - $23.00 per hour.

This represents the base hourly rate for this grade.

The actual offer depends on experience, education, geography and other factors.

Great Benefits

Affordable medical plan options, a 401(k) plan with company matching and an employee stock purchase plan.

No‑cost wellness programs including screenings, tobacco cessation, weight management, confidential counseling and financial coaching.

Benefit solutions addressing different needs: paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and more depending on eligibility.

For more information, visit https://jobs.cvshealth.com/us/en/benefits

Application Closing Date We anticipate the application window for this opening will close on: 03/02/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

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