Logo
Pediatrica Health Group

Front Office Medical Assistant

Pediatrica Health Group, Florida, New York, United States

Save Job

Position Summary: This position may be involved in both the clinical and administrative areas, including assisting physicians with patient care and handling clerical, environmental, and organizational tasks. The role requires seamless transition between front‑office and back‑office duties. The ideal candidate will be comfortable and skilled in both administrative and clinical functions, ensuring a smooth workflow throughout the practice. A strong team player, this individual will adapt to shifting priorities and contribute effectively to both patient‑facing and support roles.

Responsibilities

Fulfilling patient care responsibilities, such as checking schedules, organizing patient flow, assisting patients to exam rooms, collecting specimens, preparing for exams, collecting patient history, checking vital signs, performing screenings per provider guidelines, assisting providers as needed, charting, administering injections, performing EKGs and PFTs, relaying instructions to patients/families, answering phone calls, and providing pertinent information.

Ensuring compliance with HIPAA and other healthcare regulations.

Performing patient check‑in and check‑out procedures, including registration and insurance verification.

Handling clerical responsibilities: sending/receiving patient medical records, obtaining lab/X‑ray reports, hospital notes, referral information, completing forms/requisitions, scheduling appointments, managing and updating charts to ensure completeness.

Managing organizational responsibilities, including respecting/promoting patient rights, responding to emergency codes, and reporting issues to the supervisor.

Answering multi‑line phone system, directing calls appropriately, and taking detailed messages.

Preparing, organizing, and maintaining patient charts and electronic medical records (EMR).

Communicating effectively with clinical and administrative staff to ensure seamless patient care.

Other duties as assigned.

Requirements

High school diploma or GED, medical assistant diploma from an accredited vocational institution, or a college course in medical assisting.

Experience working in a family practice, internal medicine, or urgent care is preferred. Minimum 3 years of experience is preferred.

Entry level (1‑4 years’ experience) or meeting the basic requirements with need for additional supervision. Excess of 4 years’ experience if meeting only the basic requirements with need for additional supervision.

Performance Requirements

Knowledge of health care field and EMR systems; EClinicalWorks (ECW) is a plus.

Proficiency in performing medical assistance tasks appropriately.

Strong written and verbal communication skills.

Ability to understand patient education needs and effectively share information with patients and families.

Capacity to learn and retain information regarding patient care practices and procedures.

Demonstrated compassion and care in dealing with others.

Ability to project a pleasant and professional image and work as a team player.

Ability to plan, prioritize, multi‑task and complete delegated tasks.

Seniority Level Entry level

Employment Type Full‑time

#J-18808-Ljbffr