American Electric Power
Distribution Dispatcher Associate-Distribution Dispatcher Sr.
American Electric Power, Shreveport, Louisiana, us, 71150
Overview
Distribution Dispatcher Associate-Distribution Dispatcher Sr. role at American Electric Power. Job Posting End Date: 01-21-2026. The job posting will close on the day before the posting end date. Job Summary
Responsible for assisting in the safe and reliable operation, dispatching, and restoration of facilities for the AEP Distribution System as assigned. Job Description
This role is responsible for assisting in the safe and reliable operation, dispatching and restoration of facilities for the AEP SWEPCO. What You’ll Do
Promote and enforce the Company's Safety and Health programs. Be knowledgeable and adhere to written company and department policy and procedures. Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy. Effectively operate company communication equipment. Track crew locations and ongoing work on the distribution system. Dispatch service personnel to respond to outage and emergency situations. Authorize the energizing and restoration of distribution facilities. Maintain accurate outage records. Maintain accurate records of abnormal and defective equipment for distribution facilities. What We’re Looking For
Dist. Dispatcher Associate Education:
Bachelor’s degree in any field, OR Associate’s degree in electrical or electronic technology, OR High School Diploma with 2 years of experience with technical customer support and service, including successful multi-tasking and handling of multiple programs/screens. Other:
Successful completion of the System Operator/Power Dispatching Selection System (SO/PD) is required for this position. A review of Employment Test Prep information may be helpful. Rotating shift work required. Must maintain a high availability for call-out response. Due to call-out responsibility, applicants must live within or be willing to relocate to within 60 minutes of the reporting location. Must satisfactorily complete required training and testing to progress to the next level within the Distribution Dispatcher Associate classification within 2 years and to the Distribution Dispatcher classification within 4 years or vacate the position. Promotion and/or equity adjustments within the classification will be made in salary upon successful completion of the required training and testing. Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously. Critical decisions must be made affecting reliability and priority of service to customers. Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue and adverse publicity. Dist. Dispatcher
Education:
Bachelor’s degree in any field, OR Associate’s degree in electrical or electronic technology, OR High School Diploma with 2 years of experience with technical customer support and service, including successful multi-tasking and handling of multiple programs/screens. Other:
Successful completion of the System Operator/Power Dispatching Selection System (SO/PD) is required for this position. A review of Employment Test Prep information may be helpful. Rotating shift work required. Successfully complete training and pass the examination for a Distribution Dispatcher. Rotating shift work required. Must maintain a high availability for call-out response. Due to call-out responsibility, applicants must live within or be willing to relocate to within 60 minutes of the reporting location. With approval from distribution management, a Distribution Dispatcher Sr. with at least two years of experience in the position and upon satisfactorily completing the required training and testing can be given a promotional/equity salary adjustment within the classification. Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously. Critical decisions must be made affecting reliability and priority of service to customers. Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue and adverse publicity. Dist. Dispatcher Sr
Education:
Associate\'s degree in electrical or electronic technology; Bachelor\'s degree in any field or equivalent education and/or experience. Work Experience:
Minimum two years of experience as a Distribution Dispatcher. Required License(s)/Certification(s):
Successfully complete training and pass the examination for a Distribution Dispatcher Sr. Other:
Rotating shift work required. Must maintain a high availability for call-out response. Due to call-out responsibility, applicants must live within, or be willing to relocate to within, 60 minutes of the reporting location. With approval from distribution management, a Distribution Dispatcher Sr. with at least two years of experience in the position and upon satisfactorily completing the required training and testing can be given a promotional/equity salary adjustment within the classification. Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously. Critical decisions must be made affecting reliability and priority of service to customers. Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue, and adverse publicity. Where You\'ll Work
Shreveport, LA What You’ll Get
Dist. Dispatcher Associate (Grade 05)
$61,647 - $71,920 Dist. Dispatcher (Grade 06)
$72,380 - $84,443 Dist. Dispatcher Sr – (Grade 007)
$85,081 - $99,263.00 In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Equal Employment Opportunity
It is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. We are an equal opportunity employer. We will consider qualified applicants with criminal histories in a manner consistent with applicable law. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. It is required by law to preserve the integrity of job postings and applications. The posting may be closed when the position is filled or no longer accepting applications. Where You\'ll Work
Shreveport, LA What You’ll Get Compensation Data Compensation Grade:
SP20-005 Compensation Range:
$63,496.00 - $109,543.00 The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally and may involve sitting most of the time. It may involve walking or standing for brief periods of time. Other lines removed for clarity. We are excited to connect with you. If you don’t have an account, you can create one to log in to your Candidate Home Account and set up job alerts. End of posting notice: This description reflects the role and employment terms as presented by American Electric Power. EEO notice is included above.
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Distribution Dispatcher Associate-Distribution Dispatcher Sr. role at American Electric Power. Job Posting End Date: 01-21-2026. The job posting will close on the day before the posting end date. Job Summary
Responsible for assisting in the safe and reliable operation, dispatching, and restoration of facilities for the AEP Distribution System as assigned. Job Description
This role is responsible for assisting in the safe and reliable operation, dispatching and restoration of facilities for the AEP SWEPCO. What You’ll Do
Promote and enforce the Company's Safety and Health programs. Be knowledgeable and adhere to written company and department policy and procedures. Demonstrate the highest standards of ethical behavior and support the Company's Corporate Compliance Policy. Effectively operate company communication equipment. Track crew locations and ongoing work on the distribution system. Dispatch service personnel to respond to outage and emergency situations. Authorize the energizing and restoration of distribution facilities. Maintain accurate outage records. Maintain accurate records of abnormal and defective equipment for distribution facilities. What We’re Looking For
Dist. Dispatcher Associate Education:
Bachelor’s degree in any field, OR Associate’s degree in electrical or electronic technology, OR High School Diploma with 2 years of experience with technical customer support and service, including successful multi-tasking and handling of multiple programs/screens. Other:
Successful completion of the System Operator/Power Dispatching Selection System (SO/PD) is required for this position. A review of Employment Test Prep information may be helpful. Rotating shift work required. Must maintain a high availability for call-out response. Due to call-out responsibility, applicants must live within or be willing to relocate to within 60 minutes of the reporting location. Must satisfactorily complete required training and testing to progress to the next level within the Distribution Dispatcher Associate classification within 2 years and to the Distribution Dispatcher classification within 4 years or vacate the position. Promotion and/or equity adjustments within the classification will be made in salary upon successful completion of the required training and testing. Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously. Critical decisions must be made affecting reliability and priority of service to customers. Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue and adverse publicity. Dist. Dispatcher
Education:
Bachelor’s degree in any field, OR Associate’s degree in electrical or electronic technology, OR High School Diploma with 2 years of experience with technical customer support and service, including successful multi-tasking and handling of multiple programs/screens. Other:
Successful completion of the System Operator/Power Dispatching Selection System (SO/PD) is required for this position. A review of Employment Test Prep information may be helpful. Rotating shift work required. Successfully complete training and pass the examination for a Distribution Dispatcher. Rotating shift work required. Must maintain a high availability for call-out response. Due to call-out responsibility, applicants must live within or be willing to relocate to within 60 minutes of the reporting location. With approval from distribution management, a Distribution Dispatcher Sr. with at least two years of experience in the position and upon satisfactorily completing the required training and testing can be given a promotional/equity salary adjustment within the classification. Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously. Critical decisions must be made affecting reliability and priority of service to customers. Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue and adverse publicity. Dist. Dispatcher Sr
Education:
Associate\'s degree in electrical or electronic technology; Bachelor\'s degree in any field or equivalent education and/or experience. Work Experience:
Minimum two years of experience as a Distribution Dispatcher. Required License(s)/Certification(s):
Successfully complete training and pass the examination for a Distribution Dispatcher Sr. Other:
Rotating shift work required. Must maintain a high availability for call-out response. Due to call-out responsibility, applicants must live within, or be willing to relocate to within, 60 minutes of the reporting location. With approval from distribution management, a Distribution Dispatcher Sr. with at least two years of experience in the position and upon satisfactorily completing the required training and testing can be given a promotional/equity salary adjustment within the classification. Must be able to work under pressure during periods of critical system conditions and deal with diverse situations simultaneously. Critical decisions must be made affecting reliability and priority of service to customers. Failure to issue correct instructions could affect personnel safety, welfare of the general public, equipment damage, loss of revenue, and adverse publicity. Where You\'ll Work
Shreveport, LA What You’ll Get
Dist. Dispatcher Associate (Grade 05)
$61,647 - $71,920 Dist. Dispatcher (Grade 06)
$72,380 - $84,443 Dist. Dispatcher Sr – (Grade 007)
$85,081 - $99,263.00 In addition to a competitive compensation, AEP offers a unique comprehensive benefits package that aims to support and enhance the overall well-being of our employees. Equal Employment Opportunity
It is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. We are an equal opportunity employer. We will consider qualified applicants with criminal histories in a manner consistent with applicable law. It is hereby reaffirmed that it is the policy of American Electric Power (AEP) to provide Equal Employment Opportunity in all respects of the employer-employee relationship including recruiting, hiring, upgrading and promotion, conditions and privileges of employment, company sponsored training programs, educational assistance, social and recreational programs, compensation, benefits, transfers, discipline, layoffs and termination of employment to all employees and applicants without discrimination because of race, color, religion, sex (including pregnancy, gender identity, and sexual orientation), national origin, age, veteran or military status, disability, genetic information, or any other basis prohibited by applicable law. It is required by law to preserve the integrity of job postings and applications. The posting may be closed when the position is filled or no longer accepting applications. Where You\'ll Work
Shreveport, LA What You’ll Get Compensation Data Compensation Grade:
SP20-005 Compensation Range:
$63,496.00 - $109,543.00 The Physical Demand Level for this job is: S – Sedentary Work: Exerting up to 10 pounds of force occasionally and may involve sitting most of the time. It may involve walking or standing for brief periods of time. Other lines removed for clarity. We are excited to connect with you. If you don’t have an account, you can create one to log in to your Candidate Home Account and set up job alerts. End of posting notice: This description reflects the role and employment terms as presented by American Electric Power. EEO notice is included above.
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