Heartland Dental
Overview
Join to apply for the
Dental Front Office Assistant
role at
Heartland Dental
in Buda, TX. Heartland Dental is the nation’s largest dental support organization providing non-clinical administrative support to thousands of doctors across multiple states.
Heartland Dental was recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. This role supports our front office and dental team with a patient-focused atmosphere and a commitment to high-quality care.
Responsibilities
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verify benefits and explain coverage
Post insurance and patient payments and process accounts receivable
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front loaded education and training to develop to your full potential
Opportunity to be part of a secure company with 20+ years of industry-leading experience, providing a stable career with growth potential
Access to on-demand Daily Pay
Minimum Qualifications
Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training is required; individual will need to protect PHI and maintain data safeguards
Preferred Experience
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
Physical Requirements
Ability to perform essential duties with or without reasonable accommodation; accommodations may be made to enable individuals with disabilities to perform the essential duties
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds occasionally
Availability to attend virtual training sessions (or in-person) periodically throughout the year
A tuberculosis (TB) test is required for all new hires in dental office positions; test will be arranged during pre-employment; not applicable in FL & TN
About Heartland Dental Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Supported doctors retain clinical autonomy as leaders of their practice. Heartland Dental is committed to equal opportunity in employment and to protecting applicants’ rights.
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Dental Front Office Assistant
role at
Heartland Dental
in Buda, TX. Heartland Dental is the nation’s largest dental support organization providing non-clinical administrative support to thousands of doctors across multiple states.
Heartland Dental was recognized by Newsweek for two awards: America’s Greatest Workplaces and America’s Greatest Workplaces for Diversity in 2024. This role supports our front office and dental team with a patient-focused atmosphere and a commitment to high-quality care.
Responsibilities
Greet and welcome patients as they enter the office to create a great first impression of our team
Manage front office duties, including answering phones, checking office mail and email, and communicating with patients and insurance companies
Utilize Dentrix for patient scheduling and records
Schedule and confirm appointments for multiple providers in the office
File patient insurance claims and follow up on outstanding claims, verify benefits and explain coverage
Post insurance and patient payments and process accounts receivable
Review treatment plan fees and payment options with patients
Partner with the providers and team to implement Heartland Dental systems to optimize office potential
What You’ll Gain
Competitive benefits including health insurance, retirement savings plans, six paid holidays, and PTO (paid time off)
Front loaded education and training to develop to your full potential
Opportunity to be part of a secure company with 20+ years of industry-leading experience, providing a stable career with growth potential
Access to on-demand Daily Pay
Minimum Qualifications
Experience working in a fast-paced and customer-centric environment
Excellent communication and organizational skills
The position will have access to minimum PHI necessary for performing job-related functions; regular HIPAA training is required; individual will need to protect PHI and maintain data safeguards
Preferred Experience
1+ years of experience in a dental or medical setting
1+ years of experience with insurance billing and accounts receivable
Dentrix or other dental software experience
Physical Requirements
Ability to perform essential duties with or without reasonable accommodation; accommodations may be made to enable individuals with disabilities to perform the essential duties
Prolonged periods sitting at a desk and working on a computer
Must be able to lift up to 15 pounds occasionally
Availability to attend virtual training sessions (or in-person) periodically throughout the year
A tuberculosis (TB) test is required for all new hires in dental office positions; test will be arranged during pre-employment; not applicable in FL & TN
About Heartland Dental Heartland Dental is the nation’s largest dental support organization, providing non-clinical administrative support services to more than 3,000 supported doctors across 39 states and the District of Columbia in over 1,800 dental offices. Supported doctors retain clinical autonomy as leaders of their practice. Heartland Dental is committed to equal opportunity in employment and to protecting applicants’ rights.
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