Virginia Hospital Center
Supervisor Administrative Operations Specialist- Radiation Oncology
Virginia Hospital Center, Arlington, Virginia, United States, 22201
Overview
Position Title:
Supervisor Administrative Operations Specialist - Radiation Oncology Purpose & Scope:
Under direction of the technical manager, supervises front desk and administrative operations within the Radiation Oncology Department, ensuring efficient workflows and delivering high-quality patient care. Responsibilities include leading and mentoring administrative staff, managing scheduling, patient communications, work queues, and EMR system operations (Epic and Aria). The role oversees insurance verification, authorization processing, billing workflows, and appeals while coordinating clinic preparation, chart reviews, referrals, and medical records. Additionally, the supervisor addresses escalated patient concerns, ensures compliance with departmental policies and regulations, manages inventory, and provides administrative support to departmental leadership. Education
Education:
Bachelor's degree in a related field is preferred or equivalent experience in lieu of degree. Experience
Experience:
Five years of medical experience is required. Supervisory experience is preferred. Certification/Licensure
Certification/Licensure:
None.
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Position Title:
Supervisor Administrative Operations Specialist - Radiation Oncology Purpose & Scope:
Under direction of the technical manager, supervises front desk and administrative operations within the Radiation Oncology Department, ensuring efficient workflows and delivering high-quality patient care. Responsibilities include leading and mentoring administrative staff, managing scheduling, patient communications, work queues, and EMR system operations (Epic and Aria). The role oversees insurance verification, authorization processing, billing workflows, and appeals while coordinating clinic preparation, chart reviews, referrals, and medical records. Additionally, the supervisor addresses escalated patient concerns, ensures compliance with departmental policies and regulations, manages inventory, and provides administrative support to departmental leadership. Education
Education:
Bachelor's degree in a related field is preferred or equivalent experience in lieu of degree. Experience
Experience:
Five years of medical experience is required. Supervisory experience is preferred. Certification/Licensure
Certification/Licensure:
None.
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