Charities Aid Foundation
Customer Service Representative - Corporate and Private Clients
Charities Aid Foundation, Kent, Washington, us, 98089
Customer Service Representative - Corporate and Private Clients
Customer Service Representative - Corporate and Private Clients Job title:
Customer Service Representative – Corporate and Private Clients
Job reference number:
NP147
Contract:
Permanent, full time, 35 hours per week
Location:
Kings Hill-based (Kent) with the potential for hybrid working on completion of training
Salary:
£25,896 per annum
We have an exciting opportunity for you to join our team asa Customer Service Representative for
Charities Aid Foundation (CAF ). You will be an integral part of the team who support our corporate & private clients using your excellent customer service and administrative skills. Our office is based in Kings Hill, Kent where you will initially be based full time for training and then you have the option to be based part of your time in the office and part of your time working from home.
We’re looking for a talented CSR – Corporate & Private Clients to join our Customer Operations Department at Charities Aid Foundation (CAF).
What you’ll do
At CAF, every one of us contributes to our impact, and as our Customer Service Representative you too will play an integral part in what we do.
Are you passionate about customer service and charitable giving? We support both our Corporate and High Net Worth Private Clients with their charitable giving, ensuring both our donors and the causes they support experience an excellent and efficient service.
As a Customer Service Representative, you will:
Provide excellent customer service to existing and prospective new customers
Create excellent relationships with both customers and colleagues
Correspond with our customers via email and phone
Support and administer our clients bespoke charitable giving programmes
Proactively promote products and services we offer
Who you’ll be
This role is for you if you have experience of working in customer operationsor have relevant transferable skills and are keen to make a difference to society. We are looking for:
Excellent verbal and written skills
Good team player
Able to work well under pressure
What’s in it for you
At CAF you will receive:
Permanent hybrid ways of working where roles allow
A wide range of development opportunities to support personal and professional growth
Pension scheme with better-than-market employer contribution options
For all our employer benefits and to gain an insight into our culture and values, please visit cafonline.org/careers .
Who we are
At Charities Aid Foundation we accelerate social progress by providing essential connections between donors, charities and communities.
We safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through our award-winning bank CAF Bank.
Our purpose is to enable a better landscape for giving and a fair and sustainable future for all.
Diversity and inclusion
We know that the more diverse and inclusive our organisation becomes, the more creative, effective and impactful we will be. Our aim is for our workforce to represent the society we serve, and we have embarked upon an ambitious pathway to achieve this.
We want to attract, retain and develop the best of talent at all levels, and provide a leading and great place to work, where every voice matters.
How to apply
The closing date for applications is
30 TH January 2026
We welcome applications from everyone who feels they meet the criteria, regardless of age, sex/gender, disability, race, religion, national origin, sexual orientation, marital, veteran or parental status.
Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may just be the right candidate for this or other roles.
As a Disability Confident Employer, we guarantee to interview disabled applicants who meet the minimum criteria for the role. Please indicate on the application form if you would like to be considered as part of the Disability Confident Scheme.
To apply for this role you must be able to provide proof of your Right to Work in the UK.
So we can support you to be your best during the application or interview process, please contact our Recruitment team at recruitment@cafonline.org or 03000 123 566 to request assistance or reasonable adjustments.
Job Reference: NP147
Apply for this role Full Name
Email
Telephone
Attach CV
Attach Cover Letter
Full Name Email Telephone Attach CV Attach Cover Letter Please tick this box to acknowledge you have read, understood and accept to be bound by both the CAF Privacy Notice and the Sanderson PLC Privacy Policy (Sanderson provide CAF with specialist talent services for certain roles advertised on this site on behalf of CAF on this website).
#J-18808-Ljbffr
Customer Service Representative - Corporate and Private Clients Job title:
Customer Service Representative – Corporate and Private Clients
Job reference number:
NP147
Contract:
Permanent, full time, 35 hours per week
Location:
Kings Hill-based (Kent) with the potential for hybrid working on completion of training
Salary:
£25,896 per annum
We have an exciting opportunity for you to join our team asa Customer Service Representative for
Charities Aid Foundation (CAF ). You will be an integral part of the team who support our corporate & private clients using your excellent customer service and administrative skills. Our office is based in Kings Hill, Kent where you will initially be based full time for training and then you have the option to be based part of your time in the office and part of your time working from home.
We’re looking for a talented CSR – Corporate & Private Clients to join our Customer Operations Department at Charities Aid Foundation (CAF).
What you’ll do
At CAF, every one of us contributes to our impact, and as our Customer Service Representative you too will play an integral part in what we do.
Are you passionate about customer service and charitable giving? We support both our Corporate and High Net Worth Private Clients with their charitable giving, ensuring both our donors and the causes they support experience an excellent and efficient service.
As a Customer Service Representative, you will:
Provide excellent customer service to existing and prospective new customers
Create excellent relationships with both customers and colleagues
Correspond with our customers via email and phone
Support and administer our clients bespoke charitable giving programmes
Proactively promote products and services we offer
Who you’ll be
This role is for you if you have experience of working in customer operationsor have relevant transferable skills and are keen to make a difference to society. We are looking for:
Excellent verbal and written skills
Good team player
Able to work well under pressure
What’s in it for you
At CAF you will receive:
Permanent hybrid ways of working where roles allow
A wide range of development opportunities to support personal and professional growth
Pension scheme with better-than-market employer contribution options
For all our employer benefits and to gain an insight into our culture and values, please visit cafonline.org/careers .
Who we are
At Charities Aid Foundation we accelerate social progress by providing essential connections between donors, charities and communities.
We safeguard and deliver vital donations, offer expert advisory services and financial products to donors and charities, and provide tailored charity banking through our award-winning bank CAF Bank.
Our purpose is to enable a better landscape for giving and a fair and sustainable future for all.
Diversity and inclusion
We know that the more diverse and inclusive our organisation becomes, the more creative, effective and impactful we will be. Our aim is for our workforce to represent the society we serve, and we have embarked upon an ambitious pathway to achieve this.
We want to attract, retain and develop the best of talent at all levels, and provide a leading and great place to work, where every voice matters.
How to apply
The closing date for applications is
30 TH January 2026
We welcome applications from everyone who feels they meet the criteria, regardless of age, sex/gender, disability, race, religion, national origin, sexual orientation, marital, veteran or parental status.
Don’t meet every single requirement? If you’re excited about this role but your experience doesn’t align perfectly, we encourage you to apply anyway. You may just be the right candidate for this or other roles.
As a Disability Confident Employer, we guarantee to interview disabled applicants who meet the minimum criteria for the role. Please indicate on the application form if you would like to be considered as part of the Disability Confident Scheme.
To apply for this role you must be able to provide proof of your Right to Work in the UK.
So we can support you to be your best during the application or interview process, please contact our Recruitment team at recruitment@cafonline.org or 03000 123 566 to request assistance or reasonable adjustments.
Job Reference: NP147
Apply for this role Full Name
Telephone
Attach CV
Attach Cover Letter
Full Name Email Telephone Attach CV Attach Cover Letter Please tick this box to acknowledge you have read, understood and accept to be bound by both the CAF Privacy Notice and the Sanderson PLC Privacy Policy (Sanderson provide CAF with specialist talent services for certain roles advertised on this site on behalf of CAF on this website).
#J-18808-Ljbffr