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Kirby Risk Corporation

Customer Service Representative I

Kirby Risk Corporation, Indianapolis, Indiana, us, 46262

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Posted Monday, January 5, 2026 at 5:00 AM

Customer Service Representative – Electrical Supply Indianapolis, IN

Are you a customer-focused professional who enjoys problem-solving, building relationships, and working in a fast-paced environment? Do you thrive on delivering exceptional service and being the trusted resource customers rely on?

If so, we want you on our team.

At

Kirby Risk Electrical Supply , our Customer Service Representatives play a vital role in helping customers get the products and solutions they need—on time, every time. You’ll join a team that values accuracy, collaboration, and a commitment to excellence.

What You’ll Do as a Customer Service Representative In this multi-faceted role, you’ll be the go-to contact for customer needs, providing top-tier support and ensuring every interaction reflects the Kirby Risk standard of service.

You’ll:

Deliver outstanding customer service—exceeding expectations and honoring every commitment.

Partner with outside sales to support customers and strengthen relationships.

Coordinate with vendors to ensure products are delivered accurately and on schedule.

Support corporate marketing efforts such as product launches and training events.

Engage in a variety of responsibilities, including:

Counter and Inside Sales

Warehousing and Inventory Management

Vendor and Customer Communications

Order Entry and Product Support

Every day is an opportunity to make a difference for our customers and grow within a company that invests in your future.

What Makes You a Great Fit

College coursework and/or 2+ years of relevant work experience

Strong written, verbal, and interpersonal communication skills

Detail-oriented with excellent organizational abilities

Quick learner who’s eager to grow and apply new knowledge

Experience in business-to-business sales or electrical distribution preferred

What to Expect in This Role

Ability to lift up to 50 lbs.

Valid driver’s license required

Comfort with multi-line phone systems and warehouse operations

Experience with inventory management and loading/unloading shipments

Schedule: Monday–Friday, 7 am–5 pm, with overtime as needed

Why Kirby Risk? Founded in 1926, Kirby Risk is a trusted leader in electrical supply, manufacturing, and mechanical solutions. Our culture is built on teamwork, respect, and a shared commitment to helping our customers succeed.

When you join Kirby Risk, you’re not just taking a job—you’re building a career with opportunities for growth and development.

Benefits That Work for You We offer a comprehensive package designed to support your health, career, and future:

Medical, RX, Dental, and Vision insurance

Life insurance & Employee Assistance Programs

401(k) with company match & Profit Sharing

Paid Time Off (PTO)

Ready to Join the Team? How to apply: To be considered for this position, please apply online: https://www.kirbyrisk.com/careers . Email questions tocareers@kirbyrisk.com

Please mention where you saw our ad when applying.

We will acknowledge all resumes received via email and respond to requests for help to complete your application.

You must have legal status that enables you to work in the U.S. We cannot obtain sponsorship. To be considered for a role, candidates must meet the minimum qualifications.

A Safe Workplace is a Drug-Free Workplace.

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