Sysco
Customer Service Representative – Sysco
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Customer Service Representative
role at
Sysco .
Job Summary This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
Schedule Sunday - Thursday 11am to 7pm.
Responsibilities
Answer all incoming concerns/needs from all customers.
Key pick-up request, Handle transportation/routing on delivery questions.
Process will-call orders.
Provide customers with invoice copies.
Process credits.
Maintaining Call list.
Monitor orders before the cut-off.
Communicate regularly with the AE (account executives) and customers.
Manage the same-day deliveries for OPCO (operating company).
Perform other duties as directed by Supervisor.
Qualifications Education
High school diploma or equivalent.
Experience
1 year prior outside foodservice sales coordination or customer support experience.
Preferred: Previous call center experience.
Professional Skills
Strong telephone communication skills.
Able to work in a fast pace environment.
Ability to sit and work at a PC for extended periods.
Proficient in MS Office.
Seniority level Entry level
Employment type Full-time
Job function Other
Industry Food and Beverage Services
Referrals increase your chances of interviewing at Sysco by 2x.
#J-18808-Ljbffr
Customer Service Representative
role at
Sysco .
Job Summary This is a sales support position responsible for providing direct support to all assigned Account Executives, Marketing Associates, and customers. As a CSR (customer sales representative), the goal is to assist and help resolve all customer needs as quickly and accurately as possible.
Schedule Sunday - Thursday 11am to 7pm.
Responsibilities
Answer all incoming concerns/needs from all customers.
Key pick-up request, Handle transportation/routing on delivery questions.
Process will-call orders.
Provide customers with invoice copies.
Process credits.
Maintaining Call list.
Monitor orders before the cut-off.
Communicate regularly with the AE (account executives) and customers.
Manage the same-day deliveries for OPCO (operating company).
Perform other duties as directed by Supervisor.
Qualifications Education
High school diploma or equivalent.
Experience
1 year prior outside foodservice sales coordination or customer support experience.
Preferred: Previous call center experience.
Professional Skills
Strong telephone communication skills.
Able to work in a fast pace environment.
Ability to sit and work at a PC for extended periods.
Proficient in MS Office.
Seniority level Entry level
Employment type Full-time
Job function Other
Industry Food and Beverage Services
Referrals increase your chances of interviewing at Sysco by 2x.
#J-18808-Ljbffr