PlayCore
Overview
The Installation Support Coordinator is responsible for coordinating repair appointments for PlayCore installation support teams. This role serves as the central communication point between installers, customers, and internal teams, ensuring schedules are accurate, job notes are updated daily in Monday.com, and installer portals remain current. Light travel may be required to support field operations or team coordination. Responsibilities
Essential Duties and Responsibilities The Install Coordinator promotes the Company's mission and values-based culture through professionalism, accountability, and clear communication. Manages Installation schedules across multiple crews and regions Job readiness, site requirements, materials, and logistics Project documentation including job folders Safety Ensures installers receive required jobsite safety information Confirms site access, PPE requirements, and special conditions are communicated Tracks incident reports and escalates safety concerns as needed Quality Verifies installations align with approved plans, specs, and manufacturer guidelines Coordinates corrections, punch lists, and follow-up visits Supports compliance with ASTM, CPSI, and local code requirements Productivity Optimizes crew schedules to maximize efficiency and reduce downtime Coordinates deliveries, and site readiness Tracks job status, delays, and reschedules proactively Coordinates Communication between sales reps, installers, vendors, and customers Job changes, field issues, and scope clarifications Supervisory / Administrative Responsibilities
No direct reports, but provides daily coordination and direction to field crews Maintains accurate job data in project management systems (e.g., Monday.com) Prepares reports on backlog, scheduling, and job completion Other duties may be assigned by Manager or Supervisor. Competencies
Analytical Decision-Making Communication Learning & Development Planning & Organizing Professionalism & Integrity Teamwork & Relationship-Building Results Orientation EOE Accountability Education and/or Experience
High school diploma or equivalent required 2-5 years\' experience in construction coordination, installation scheduling, or project administration preferred Experience with playground equipment, construction, or trade scheduling strongly preferred CPSI certification or willingness to obtain is a plus Travel
Limited travel may be required for site visits Majority of work performed in an office Describe the amount of travel and in what geographical areas. Language Skills
Ability to read and interpret plans, safety rules, and procedure manuals. Ability to write routine reports and correspondence and communicate effectively with installers, customers, and municipal officials. Reasoning Ability
Ability to define problems, collect information, establish facts, prioritize tasks, and draw valid conclusions in a fast-paced environment with multiple active projects. Computer Skills
Proficiency in: Microsoft Excel, Word, and Outlook Project management software (Monday.com or similar) PDF tools and basic document management systems Other Skills
Strong follow-up and attention to detail Ability to manage competing priorities and deadlines Physical Demands
While performing the duties of this job, the employee will frequently walk and sit; use hands and fingers, handle or feel; reach with hands and arms and talk or listen. The employee will occasionally lift and/or move up to 25 pounds. (50 pounds is the max). Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment
Team Building Occasional site visits Office computer and frequent phone use Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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The Installation Support Coordinator is responsible for coordinating repair appointments for PlayCore installation support teams. This role serves as the central communication point between installers, customers, and internal teams, ensuring schedules are accurate, job notes are updated daily in Monday.com, and installer portals remain current. Light travel may be required to support field operations or team coordination. Responsibilities
Essential Duties and Responsibilities The Install Coordinator promotes the Company's mission and values-based culture through professionalism, accountability, and clear communication. Manages Installation schedules across multiple crews and regions Job readiness, site requirements, materials, and logistics Project documentation including job folders Safety Ensures installers receive required jobsite safety information Confirms site access, PPE requirements, and special conditions are communicated Tracks incident reports and escalates safety concerns as needed Quality Verifies installations align with approved plans, specs, and manufacturer guidelines Coordinates corrections, punch lists, and follow-up visits Supports compliance with ASTM, CPSI, and local code requirements Productivity Optimizes crew schedules to maximize efficiency and reduce downtime Coordinates deliveries, and site readiness Tracks job status, delays, and reschedules proactively Coordinates Communication between sales reps, installers, vendors, and customers Job changes, field issues, and scope clarifications Supervisory / Administrative Responsibilities
No direct reports, but provides daily coordination and direction to field crews Maintains accurate job data in project management systems (e.g., Monday.com) Prepares reports on backlog, scheduling, and job completion Other duties may be assigned by Manager or Supervisor. Competencies
Analytical Decision-Making Communication Learning & Development Planning & Organizing Professionalism & Integrity Teamwork & Relationship-Building Results Orientation EOE Accountability Education and/or Experience
High school diploma or equivalent required 2-5 years\' experience in construction coordination, installation scheduling, or project administration preferred Experience with playground equipment, construction, or trade scheduling strongly preferred CPSI certification or willingness to obtain is a plus Travel
Limited travel may be required for site visits Majority of work performed in an office Describe the amount of travel and in what geographical areas. Language Skills
Ability to read and interpret plans, safety rules, and procedure manuals. Ability to write routine reports and correspondence and communicate effectively with installers, customers, and municipal officials. Reasoning Ability
Ability to define problems, collect information, establish facts, prioritize tasks, and draw valid conclusions in a fast-paced environment with multiple active projects. Computer Skills
Proficiency in: Microsoft Excel, Word, and Outlook Project management software (Monday.com or similar) PDF tools and basic document management systems Other Skills
Strong follow-up and attention to detail Ability to manage competing priorities and deadlines Physical Demands
While performing the duties of this job, the employee will frequently walk and sit; use hands and fingers, handle or feel; reach with hands and arms and talk or listen. The employee will occasionally lift and/or move up to 25 pounds. (50 pounds is the max). Specific vision abilities required by this job include close vision and ability to adjust focus. Work Environment
Team Building Occasional site visits Office computer and frequent phone use Equal Opportunity Employer. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.
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