Pathfinder Bank
Overview
Join to apply for the
Customer Service Representative - Floating
role at
Pathfinder Bank . Responsibilities
Travel to branches as needed to provide and maintain excellent customer service to all bank customers. Promotes the Bank’s products and services and refers customers to the appropriate sales personnel. Answers customers’ routine banking questions; refers complex inquiries to management. Processes daily transactions including deposits, withdrawals, check cashing and payments accurately, and balances work to teller system with minimal assistance. Receives, pays out monies, balance cash drawer with minimal assistance, and maintains an acceptable difference record. Update customer contact information on an ongoing basis to ensure we have the most accurate data in the event the bank would need to contact them. Assists with support work including, but not limited to, night drop, ATM balancing, safe deposit box, and debit card setup, branch capture, and preparing courier bags for transit. Performs various clerical duties including answering phone, typing, filing and preparing check orders. Ensure compliance/adherence to all policies, procedures and federal regulations in order to attain a satisfactory or better branch audit. Maintains confidentiality of all customer records and documents. Qualifications
At least one year Customer Service Experience I-3 years banking experience or cash handling experience Be professional in appearance and conduct Intermediate computer skills (Microsoft Office and Outlook) Perform basic mathematical functions Ability to work as part of a team and assist other team members Ability to adapt to change Attention to detail and ability to multi task Ability to pay attention to detail and quality of work Positive attitude High school graduate or equivalent Additional Information
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Banking Referrals increase your chances of interviewing at Pathfinder Bank by 2x
#J-18808-Ljbffr
Join to apply for the
Customer Service Representative - Floating
role at
Pathfinder Bank . Responsibilities
Travel to branches as needed to provide and maintain excellent customer service to all bank customers. Promotes the Bank’s products and services and refers customers to the appropriate sales personnel. Answers customers’ routine banking questions; refers complex inquiries to management. Processes daily transactions including deposits, withdrawals, check cashing and payments accurately, and balances work to teller system with minimal assistance. Receives, pays out monies, balance cash drawer with minimal assistance, and maintains an acceptable difference record. Update customer contact information on an ongoing basis to ensure we have the most accurate data in the event the bank would need to contact them. Assists with support work including, but not limited to, night drop, ATM balancing, safe deposit box, and debit card setup, branch capture, and preparing courier bags for transit. Performs various clerical duties including answering phone, typing, filing and preparing check orders. Ensure compliance/adherence to all policies, procedures and federal regulations in order to attain a satisfactory or better branch audit. Maintains confidentiality of all customer records and documents. Qualifications
At least one year Customer Service Experience I-3 years banking experience or cash handling experience Be professional in appearance and conduct Intermediate computer skills (Microsoft Office and Outlook) Perform basic mathematical functions Ability to work as part of a team and assist other team members Ability to adapt to change Attention to detail and ability to multi task Ability to pay attention to detail and quality of work Positive attitude High school graduate or equivalent Additional Information
Seniority level: Entry level Employment type: Full-time Job function: Other Industries: Banking Referrals increase your chances of interviewing at Pathfinder Bank by 2x
#J-18808-Ljbffr