Lee Health
Customer Service Representative - Full Time - On site - Medical Office Based
Lee Health, Fort Myers, Florida, United States, 33916
Customer Service Representative - Full Time - On site - Medical Office Based
vision insurance, paid time off, paid holidays, tuition reimbursement
Location:
Lee Health - Lee Physician Group Offices and Outpatient Rehab Locations
Work Type:
Full Time
Shift:
1 - Schedules Vary by office/location - Recruiter will match you according to needs - must have full time availability for consideration
Minimum to Midpoint Pay Rate:
$20.00 - $23.50 / hour
Summary Ready to Start Your Medical Office Career in the New Year?
Becoming a
Customer Service Representative with Lee Health
is a fantastic opportunity to gain hands‑on experience in a fast‑paced
medical practice environment
while working for a trusted healthcare organization that
pays above market !
Starting Pay: $20.00/hour
What You’ll Do
Provide exceptional customer service in a medical office setting
Work extensively on computers and practice management systems
Engage in frequent
patient‑facing interactions
Thrive in a
high‑volume, fast‑paced environment
What We’re Looking For
Enthusiastic, ambitious, and adaptable candidates
Technically savvy and comfortable working on computers all day
Strong communication skills and a passion for helping patients
Availability Requirements Please Read Carefully
FULL‑TIME availability is required
Monday through Friday availability is mandatory
Some locations may require Saturday availability
Any scheduling limitations must be clearly noted in the application questions
Interview Process
Interviews are conducted via
WebEx
Recruiters will discuss
available locations and schedules
during the interview
Please download the WebEx app in advance and be prepared for your meeting
Application Requirements
Attach your
most up‑to‑date resume
Include
complete employment dates
Why Join Lee Health? Benefits That Matter
Comprehensive medical, dental, and vision insurance
Retirement plans with employer contributions
Paid time off (PTO) and paid holidays
Tuition reimbursement and career development opportunities
Stable employment with a respected healthcare organization
Opportunities for internal growth and advancement
If you’re ready to
kick‑start your clerical career in healthcare
and build a future with excellent pay, benefits, and growth opportunities, apply today and start your journey with
Lee Health !
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check‑in, insurance verification, authorization, pre‑certifications, referrals, and posting charges, initial collections, preparing well‑coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers’ compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Education:
High School Diploma or GED Required.
Experience:
Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:
BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License:
N/A
Other:
Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
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Location:
Lee Health - Lee Physician Group Offices and Outpatient Rehab Locations
Work Type:
Full Time
Shift:
1 - Schedules Vary by office/location - Recruiter will match you according to needs - must have full time availability for consideration
Minimum to Midpoint Pay Rate:
$20.00 - $23.50 / hour
Summary Ready to Start Your Medical Office Career in the New Year?
Becoming a
Customer Service Representative with Lee Health
is a fantastic opportunity to gain hands‑on experience in a fast‑paced
medical practice environment
while working for a trusted healthcare organization that
pays above market !
Starting Pay: $20.00/hour
What You’ll Do
Provide exceptional customer service in a medical office setting
Work extensively on computers and practice management systems
Engage in frequent
patient‑facing interactions
Thrive in a
high‑volume, fast‑paced environment
What We’re Looking For
Enthusiastic, ambitious, and adaptable candidates
Technically savvy and comfortable working on computers all day
Strong communication skills and a passion for helping patients
Availability Requirements Please Read Carefully
FULL‑TIME availability is required
Monday through Friday availability is mandatory
Some locations may require Saturday availability
Any scheduling limitations must be clearly noted in the application questions
Interview Process
Interviews are conducted via
WebEx
Recruiters will discuss
available locations and schedules
during the interview
Please download the WebEx app in advance and be prepared for your meeting
Application Requirements
Attach your
most up‑to‑date resume
Include
complete employment dates
Why Join Lee Health? Benefits That Matter
Comprehensive medical, dental, and vision insurance
Retirement plans with employer contributions
Paid time off (PTO) and paid holidays
Tuition reimbursement and career development opportunities
Stable employment with a respected healthcare organization
Opportunities for internal growth and advancement
If you’re ready to
kick‑start your clerical career in healthcare
and build a future with excellent pay, benefits, and growth opportunities, apply today and start your journey with
Lee Health !
The Customer Service Representative position is responsible for providing excellent customer service in a team based environment for all aspects of patient business activity within the Practice/Department. Responsibilities include handling telephones, patient appointment scheduling, patient check‑in, insurance verification, authorization, pre‑certifications, referrals, and posting charges, initial collections, preparing well‑coded and accurate billing and maintenance of medical records. Depending on the specific Practice/Department needs, this position may be required to manage the business services for workers’ compensation, commercial carriers, employee health and corporate accounts. Late hours, holidays and weekends may be required. Other duties as assigned by the Manager/Supervisor of the department.
Requirements
Education:
High School Diploma or GED Required.
Experience:
Less than 1 Year Clerical/Administrative required. Insurance/Customer Service preferred.
Certification:
BLS (Basic Life Support) certification required in Employee Health and may also be required at other locations within 90 days of hire.
License:
N/A
Other:
Requires excellent communication and interpersonal skills, IT/computer proficient, basic math, knowledge of insurance verification and medical billing helpful.
US:FL:Fort Myers
#J-18808-Ljbffr