Fairmont Federal Credit Union
Teller - Member Services - Full-time
Fairmont Federal Credit Union, Fairmont, West Virginia, us, 26555
Join to apply for the
Teller - Member Services - Full-time
role at
Fairmont Federal Credit Union
We’re looking for a caring, solution-minded Member Experience Representative (Teller) to provide highly-personalized service to our members across branch locations. This is a customer-facing role ideal for those who enjoy helping people, building relationships and working in a respectful, inviting and individually rewarding environment.
Location and Schedule Location:
You may work in any of the following counties, based on operational need: Marion, Harrison, or Monongalia County, WV.
Job Type:
Full-Time, Non-Exempt, 37 Hours Per Week
Starting Pay:
From $16.75 per hour, commensurate with experience and qualifications.
What You’ll Do
Be solution-minded by listening, genuinely caring about and quickly addressing individuals' needs and requests.
Serve members from various locations such as lobby counter, office area or drive-thru.
Identify members' needs and recommend the best financial solutions.
Process financial transactions including deposits, withdrawals, transfers, check cashing and payments.
Maintain and balance assigned cash drawer within established policies and procedures.
Open and maintain accounts, debit cards, term share certificates and online banking services.
Perform duties related to member eServices, such as troubleshooting online banking or debit card issues.
Maintain knowledge of, and ensure compliance with, policies, procedures and regularity requirements.
Basic Qualifications
Must be legally eligible for employment in the United States.
Must be 18 years of age or older.
Must have obtained a high school diploma or GED.
Must be available to work a schedule rotation based on operating hours.
Preferred Qualifications
One year to three years of similar or related experience, such as prior customer service, retail or teller experience.
Well-developed communication and member service skills.
Competence using computers, calculators and related software.
Accuracy in cash handling; basic math skills.
People-focused, demonstrating courtesy, tact and diplomacy.
Self-empowered, solution-minded, and detail-oriented.
Ability to work in a fast-paced environment and multi-task.
Maintain a high degree of accuracy when dealing with numbers and names.
Excellent analytical skills, to support decision-making regarding member transactions.
Physical Requirements
Regularly required to talk or hear.
Frequently required to walk and sit; able to stand for extended periods.
Use hand to finger, handle or feel; reach with hands and arms.
Climb or balance; stoop, kneel, crouch or crawl.
Must frequently or occasionally lift and/or move up to 50 pounds.
Specific vision abilities required include close, distance and peripheral vision, depth perception and ability to adjust focus.
Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
What We Offer
Competitive pay starting from $16.75 per hour, based on experience and qualifications.
Paid time off and holidays.
Medical, dental, vision insurance, plus more benefits to support life and well-being.
401(k) with employer match.
Career development and on-the-job training.
Supportive, member-focused work culture.
Hours, Location and About Us Hours:
Available Monday - Saturday, hours based on business needs.
Work Location:
A Member Experience Representative is generally assigned a home branch but may cover other locations or be assigned a different home branch based on operational need.
About Us:
Fairmont Federal Credit Union is committed to equal opportunity in employment. We consider all qualified applicants without regard to sex, race, color, religion, national origin, disability, veteran status, age, or any other characteristic protected by law. This organization participates in E-Verify. Fairmont Federal Credit Union reserves the right to fill this role at a higher/lower grade level based on business need and/or an individual's qualifications.
If you need assistance seeking a job opportunity or reasonable accommodation with the application process, please call 304-363-5320 or contact us online.
#CreditUnion #Banking #MemberService #Career #CustomerService
#J-18808-Ljbffr
Teller - Member Services - Full-time
role at
Fairmont Federal Credit Union
We’re looking for a caring, solution-minded Member Experience Representative (Teller) to provide highly-personalized service to our members across branch locations. This is a customer-facing role ideal for those who enjoy helping people, building relationships and working in a respectful, inviting and individually rewarding environment.
Location and Schedule Location:
You may work in any of the following counties, based on operational need: Marion, Harrison, or Monongalia County, WV.
Job Type:
Full-Time, Non-Exempt, 37 Hours Per Week
Starting Pay:
From $16.75 per hour, commensurate with experience and qualifications.
What You’ll Do
Be solution-minded by listening, genuinely caring about and quickly addressing individuals' needs and requests.
Serve members from various locations such as lobby counter, office area or drive-thru.
Identify members' needs and recommend the best financial solutions.
Process financial transactions including deposits, withdrawals, transfers, check cashing and payments.
Maintain and balance assigned cash drawer within established policies and procedures.
Open and maintain accounts, debit cards, term share certificates and online banking services.
Perform duties related to member eServices, such as troubleshooting online banking or debit card issues.
Maintain knowledge of, and ensure compliance with, policies, procedures and regularity requirements.
Basic Qualifications
Must be legally eligible for employment in the United States.
Must be 18 years of age or older.
Must have obtained a high school diploma or GED.
Must be available to work a schedule rotation based on operating hours.
Preferred Qualifications
One year to three years of similar or related experience, such as prior customer service, retail or teller experience.
Well-developed communication and member service skills.
Competence using computers, calculators and related software.
Accuracy in cash handling; basic math skills.
People-focused, demonstrating courtesy, tact and diplomacy.
Self-empowered, solution-minded, and detail-oriented.
Ability to work in a fast-paced environment and multi-task.
Maintain a high degree of accuracy when dealing with numbers and names.
Excellent analytical skills, to support decision-making regarding member transactions.
Physical Requirements
Regularly required to talk or hear.
Frequently required to walk and sit; able to stand for extended periods.
Use hand to finger, handle or feel; reach with hands and arms.
Climb or balance; stoop, kneel, crouch or crawl.
Must frequently or occasionally lift and/or move up to 50 pounds.
Specific vision abilities required include close, distance and peripheral vision, depth perception and ability to adjust focus.
Reasonable accommodation may be made to help enable qualified individuals with disabilities to perform the essential functions.
What We Offer
Competitive pay starting from $16.75 per hour, based on experience and qualifications.
Paid time off and holidays.
Medical, dental, vision insurance, plus more benefits to support life and well-being.
401(k) with employer match.
Career development and on-the-job training.
Supportive, member-focused work culture.
Hours, Location and About Us Hours:
Available Monday - Saturday, hours based on business needs.
Work Location:
A Member Experience Representative is generally assigned a home branch but may cover other locations or be assigned a different home branch based on operational need.
About Us:
Fairmont Federal Credit Union is committed to equal opportunity in employment. We consider all qualified applicants without regard to sex, race, color, religion, national origin, disability, veteran status, age, or any other characteristic protected by law. This organization participates in E-Verify. Fairmont Federal Credit Union reserves the right to fill this role at a higher/lower grade level based on business need and/or an individual's qualifications.
If you need assistance seeking a job opportunity or reasonable accommodation with the application process, please call 304-363-5320 or contact us online.
#CreditUnion #Banking #MemberService #Career #CustomerService
#J-18808-Ljbffr