Columbia Bank
Join to apply for the
Teller
role at
Columbia Bank
Be among the first 25 applicants
About The Role As the first point of contact for most clients, the Teller plays a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller also maintains and enhances client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services.
Performs teller transactions and cash handling functions for clients with accuracy and confidentiality at all times (e.g., deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer).
Accurately performs daily tasks that maintain branch integrity (e.g., double‑custody ATM balancing, night drop deposits, balance negotiable instruments, return mail processing, credit‑card machine balancing, lobby rate sheet updates).
Mitigates risk by ensuring safekeeping of money in the cash drawer and prompt accounting or transfer of funds.
Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions aligned with Breakthrough Client Service Standards.
Continually deepens knowledge of Columbia Bank product and service offerings and stays current on changes.
Discusses and uncovers customers’ financial needs to identify and offer appropriate products and services.
Displays curiosity to identify fraudulent activity.
Reads, understands, and follows all relevant operational procedures.
Supports branch referral goals by identifying and referring basic bank products to the appropriate business partner.
Provides an extraordinary client experience during face‑to‑face, phone, and electronic interactions.
Provides basic guidance to less experienced Client Service Specialists when needed and may back up some duties of the Personal Banker desk.
About You
High School Diploma or GED (required).
Two years of previous banking or customer service experience (preferred).
Bilingual preferred.
Ability to learn and skills to identify proactive relationship building opportunities (e.g., outbound telephone calls to clients).
Demonstrated compliance with all Bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal/written instructions.
Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.
Critical thinking skills to provide appropriate solutions.
Reading, writing, and basic math skills.
Ability to lift up to 25 pounds; ability to stand for extended periods.
Be a part of a bank that invests in you!
Competitive Incentive Plan: Earn rewards that match your efforts.
Professional Development: Grow your skills with tailored premier banker programs.
Career Growth: Clear paths to achieve your professional goals.
The pay range for this role is $18.00 - $23.00. The pay rate for the selected candidate is dependent on a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation; details will be provided during the recruitment process.
Primary Location: 302 South Main Street, 1st Floor, Independence, OR 97351. Ability to work fully onsite at the posted location(s).
Our Benefits We offer a competitive total rewards package including base wages and comprehensive benefits. Eligibility begins the first day of the month following hire for associates who are regularly scheduled to work at least thirty hours weekly. Benefits include medical, dental, and vision plans; a 401(k) retirement savings plan with employer match; employee assistance program; life insurance; disability insurance; tuition assistance; mental health resources; identity theft protection; legal support; auto and home insurance; pet insurance; an online discount marketplace; and paid vacation, sick days, volunteer days, and holidays.
Our Commitment To Diversity Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.
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Teller
role at
Columbia Bank
Be among the first 25 applicants
About The Role As the first point of contact for most clients, the Teller plays a key role in delivering on the bank's Breakthrough Client Service Standards. With guidance from the Branch Manager and Assistant Branch Manager, the primary responsibility is to ensure banking transactions are performed accurately, ethically, and in compliance with Columbia Bank procedures and banking regulations. The Teller also maintains and enhances client relationships through meaningful conversations that uncover client needs and identify opportunities to provide additional bank products and services.
Performs teller transactions and cash handling functions for clients with accuracy and confidentiality at all times (e.g., deposits, withdrawals, cash advances, payments, transfers, check cashing, balancing cash drawer).
Accurately performs daily tasks that maintain branch integrity (e.g., double‑custody ATM balancing, night drop deposits, balance negotiable instruments, return mail processing, credit‑card machine balancing, lobby rate sheet updates).
Mitigates risk by ensuring safekeeping of money in the cash drawer and prompt accounting or transfer of funds.
Interacts with external and internal clients, anticipates needs, and consistently provides proactive solutions aligned with Breakthrough Client Service Standards.
Continually deepens knowledge of Columbia Bank product and service offerings and stays current on changes.
Discusses and uncovers customers’ financial needs to identify and offer appropriate products and services.
Displays curiosity to identify fraudulent activity.
Reads, understands, and follows all relevant operational procedures.
Supports branch referral goals by identifying and referring basic bank products to the appropriate business partner.
Provides an extraordinary client experience during face‑to‑face, phone, and electronic interactions.
Provides basic guidance to less experienced Client Service Specialists when needed and may back up some duties of the Personal Banker desk.
About You
High School Diploma or GED (required).
Two years of previous banking or customer service experience (preferred).
Bilingual preferred.
Ability to learn and skills to identify proactive relationship building opportunities (e.g., outbound telephone calls to clients).
Demonstrated compliance with all Bank policies, procedures, and systems.
Exceptional attention to detail and accuracy with written numbers, words, and verbal/written instructions.
Consistently demonstrates ability and willingness to build relationships with clients and other bank associates.
Critical thinking skills to provide appropriate solutions.
Reading, writing, and basic math skills.
Ability to lift up to 25 pounds; ability to stand for extended periods.
Be a part of a bank that invests in you!
Competitive Incentive Plan: Earn rewards that match your efforts.
Professional Development: Grow your skills with tailored premier banker programs.
Career Growth: Clear paths to achieve your professional goals.
The pay range for this role is $18.00 - $23.00. The pay rate for the selected candidate is dependent on a variety of non‑discriminatory factors including, but not limited to, job‑related knowledge, skills, and experience, education, and geographic location. The role may be eligible for performance‑based incentive compensation; details will be provided during the recruitment process.
Primary Location: 302 South Main Street, 1st Floor, Independence, OR 97351. Ability to work fully onsite at the posted location(s).
Our Benefits We offer a competitive total rewards package including base wages and comprehensive benefits. Eligibility begins the first day of the month following hire for associates who are regularly scheduled to work at least thirty hours weekly. Benefits include medical, dental, and vision plans; a 401(k) retirement savings plan with employer match; employee assistance program; life insurance; disability insurance; tuition assistance; mental health resources; identity theft protection; legal support; auto and home insurance; pet insurance; an online discount marketplace; and paid vacation, sick days, volunteer days, and holidays.
Our Commitment To Diversity Columbia Bank is an equal opportunity and affirmative action employer committed to employing, engaging, and developing a diverse workforce. All qualified applicants will receive consideration for employment without regard to race, color, national origin, religion, sex, age, sexual orientation, gender identity, gender expression, protected veteran status, disability, or any other applicable protected status or characteristics. If you require an accommodation to complete the application or interview(s), please let us know by email: careers@columbiabank.com.
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