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hackajob

Service Technician I at Securitas Electronic Security

hackajob, Saint Louis, Missouri, United States, 63146

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Securitas Technology, part of Securitas, is a world‑leading provider of integrated security solutions that protect, connect, and optimise businesses of all sizes. More than 13,000 colleagues in 40 countries deliver an unparalleled client experience, focused on keeping the world safer and delivering exceptional service.

Base Pay Range $60,000.00/yr – $90,000.00/yr

Job Duties

Respond to trouble tickets to ensure application uptime and system performance.

Work individually and as a team to diagnose and resolve application issues.

Execute preventive maintenance tasks to maximise application availability and identify system faults.

Perform routine configuration changes (user permissions, application configuration, etc.).

Document all system modifications through a digital change control tracking system.

Produce quality technical documentation describing the conceptual and quantitative facets of system deployment, intended for both technical and non-technical audiences.

Perform pre‑deployment end‑to‑end testing of all upgrades and major modifications.

Perform on‑site installations of software upgrades and major modifications.

Minimum Requirements

High school diploma or equivalent.

Experience installing and troubleshooting low‑voltage equipment.

Strong working knowledge of commercial access control, CCTV, burglary alarm, intrusion systems, and fire alarms.

Fire alarm experience: Bosch, Silent Knight highly preferred; Simplex, Notifier, Edwards, Siemens, or other commercial fire systems a plus.

NICET certification or state fire licence preferred.

ESA Certified Alarm Technician preferred.

NTS Certified Service Technician preferred.

Working knowledge of network communications and IP addressing.

Certifications in enterprise‑grade CCTV, Access Control a plus.

Strong working knowledge of Microsoft Office.

Strong written and verbal communication skills.

Excellent problem‑solving and analytical skills.

Excellent time‑management skills.

Positive attitude and strong work ethic.

Benefits

Paid company training.

Medical, dental, vision, and life insurance.

401(k) with 60 % match up to 6 % of salary.

Paid vacation, holiday, and sick time.

Educational assistance.

Exceptional growth opportunities.

Company vehicle, laptop, and cell phone provided.

Wide variety of employee discounts on travel, equipment, and more.

Seniority Level Entry level

Employment Type Full‑time

Job Function Information Technology

We are a nationwide provider of security solutions and an equal‑opportunity employer committed to a diverse workforce.

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