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Driftwood Hospitality Management

Banquet Server

Driftwood Hospitality Management, Houston, Texas, United States, 77246

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Banquet Server

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Driftwood Hospitality Management

Job Details

Job Location : 563 - Houston North Hilton, Houston, TX 77060

Position Type : On Call

Job Shift : Any

Job Summary

Responsible for assisting with the set up and breakdown of the event space and serving food and/or beverages in a friendly, courteous, and professional manner according to the hotel’s high standards of quality.

Essential Job Functions

Gather supplies and set up banquet room as described in the Banquet Event Order and as instructed by Banquet Captain to include linen, service ware and glassware.

Attend stand up meetings before events to learn function particulars, including guest and hotel expectations.

Greet guests and respond to requests in a friendly and courteous manner.

Serve the food and/or beverage in the order and to the expectation of the Banquet Captain to ensure consistency throughout the banquet.

Promptly bus dishes as guests complete each course and/or meal at the end of the meal or function.

Replenish beverages as necessary, and check with guests for overall satisfaction.

Once banquet is complete, clear and, if necessary, reset banquet rooms according to Supervisor specifications to ensure the readiness of the room for the following function.

Line out supplies as directed for future functions as needed.

Perform all assigned side work, including replenishing condiments and restocking banquet shelves with supplies.

Perform general cleaning tasks using standard hotel cleaning products, as assigned to adhere to health standards.

Adhere to all company policies and procedures.

Follow safety and security procedures and rules.

Know department fire prevention and emergency procedures.

Utilize protective equipment.

Report unsafe conditions to supervisor.

Report accidents, injuries, near‑misses, property damage or loss to supervisor.

Provide a safe work environment by following all safety and security procedures and rules.

All team members must maintain a neat, clean and well‑groomed appearance (specific standards outlined in team member handbook).

Perform any related duties as requested by supervisor/manager.

Assist other Banquet Personnel when needed.

Qualifications

Knowledge of all State, Federal and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests.

Hold a current Food Handler Card.

Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.

Knowledge of the appropriate table settings and service ware.

Basic knowledge of the English language sufficient to understand inquiries from customers and communicate simple instructions.

Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.

Ability to remember, recite and promote the variety of menu items.

Ability to operate beverage equipment, e.g., coffee maker.

Physical Demands

Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.

Lifting forty (30) pounds maximum.

Constant standing & walking required.

Frequent twisting, bending, stooping, reaching, standing, walking, talking, hearing, seeing and smiling.

Benefits

401(k)

Disability insurance

Employee assistance program

Health insurance

Life insurance

Paid time off

Room discounts

Employee Food and Beverage Discounts

EEO: Driftwood Hospitality Management is committed to a diverse and inclusive workplace. We are an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, pregnancy, genetic information, protected veteran status, or any other legally protected status.

Seniority Level

Entry level

Employment Type

Full-time

Job Function

Management and Manufacturing

Industry: Hotels and Motels

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