Xperience Restaurant Group (XRG)
Food Server - El Torito
Xperience Restaurant Group (XRG), Monterey, California, United States, 93941
Food Server - El Torito
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Xperience Restaurant Group (XRG)
Overview Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. Experience unforgettable moments through extraordinary service.
Job Purpose The Food Server is responsible for welcoming guests, accurately taking all food and beverage orders, and ensuring they are delivered in a timely manner to the guest’s satisfaction.
Duties & Responsibilities
Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
Recognize and cultivate regular guests and repeat business
Take and enter orders into POS system promptly and accurately
Ensure all the food and drinks are served immediately and according to specifications and that all necessary stock is replenished during the shift
Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude, escalating to management when necessary
Comply with all safety and health department procedures and all state and federal liquor laws
Maintain company safety and sanitation standards
Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
Collect required signatures from guests and promptly close checks
Ensure accurate accounting of all monies and independent banking procedures. Sign all cash out slips legibly
Ensure complete and proper check out procedures
Clean all spills immediately and place all trash in proper receptacles
Inform management of any complaint, comment or incident
Ensure nightly/weekly and opening/running/closing duties are completed
Record and report any equipment failure and/or safety hazards to management immediately
Assist and/or complete additional tasks as assigned
Qualifications & Skills
High School Diploma preferred
Proof of eligibility to work in the United States
Valid Driver’s License
21+ years of age
Possession of or the ability to possess all state required work cards
Minimum of two (2) years related experience
Experience with POS systems
Familiarity with beer and spirits
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full service restaurant operations
Ability to communicate effectively and assertively in English, both verbally and in writing with staff, clients, and the public
Working Conditions
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Fast paced, high volume, full service restaurant
Work varied shifts to include days, nights, weekends and holidays
Physical Requirements
Ability to walk long periods of time
Ability to stand for long periods of time
Ability to use hands to handle, control, or feel objects, tools, or controls
Ability to repeat the same movements for long periods of time
Ability to understand the speech of another person
Ability to speak clearly so listeners can understand
Ability to push and lift up to 50 lbs
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
Disclaimer This job description is a summary of duties, which you as a Food Server are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
Benefits Pay Rate:
$16.90/Hour, plus tips opportunity!
Competitive pay
Flexibility with hours
Career growth opportunities
Unique culture and dining discounts
Employee referral program
Financial well‑being benefits (credit union, loans, education)
Partner perks: discounted rates on theme parks, travel, apparel, sports tickets, and more
Sick time (in eligible states)
Health insurance for full‑time team members
Seniority level:
Entry level
Employment type:
Part‑time
Job function:
Management and Manufacturing
Industry:
Restaurants
Location: Monterey, CA
#J-18808-Ljbffr
at
Xperience Restaurant Group (XRG)
Overview Join the XRG Team: Where Passion for Hospitality Meets Limitless Opportunities! At Xperience Restaurant Group (XRG), our foundation is built on the unwavering dedication of team members who exude a relentless passion for hospitality. Experience unforgettable moments through extraordinary service.
Job Purpose The Food Server is responsible for welcoming guests, accurately taking all food and beverage orders, and ensuring they are delivered in a timely manner to the guest’s satisfaction.
Duties & Responsibilities
Provide guests with accurate and thorough information regarding menu items, pricing, and allergen information
Recognize and cultivate regular guests and repeat business
Take and enter orders into POS system promptly and accurately
Ensure all the food and drinks are served immediately and according to specifications and that all necessary stock is replenished during the shift
Move furniture as directed by management, including but not limited to tables, chairs, bar stools, banquettes, bar tables, boxes, and equipment
Respond to guest concerns/complaints and correct errors or resolve complaints while maintaining a positive attitude, escalating to management when necessary
Comply with all safety and health department procedures and all state and federal liquor laws
Maintain company safety and sanitation standards
Prepare guest checks through POS terminal functions. Process guest payments by cash, credit card, venue comps and all other tender types
Collect required signatures from guests and promptly close checks
Ensure accurate accounting of all monies and independent banking procedures. Sign all cash out slips legibly
Ensure complete and proper check out procedures
Clean all spills immediately and place all trash in proper receptacles
Inform management of any complaint, comment or incident
Ensure nightly/weekly and opening/running/closing duties are completed
Record and report any equipment failure and/or safety hazards to management immediately
Assist and/or complete additional tasks as assigned
Qualifications & Skills
High School Diploma preferred
Proof of eligibility to work in the United States
Valid Driver’s License
21+ years of age
Possession of or the ability to possess all state required work cards
Minimum of two (2) years related experience
Experience with POS systems
Familiarity with beer and spirits
Proper lifting techniques
Guest relations
Sanitation and safety
Safe alcohol service
Full service restaurant operations
Ability to communicate effectively and assertively in English, both verbally and in writing with staff, clients, and the public
Working Conditions
Work indoors and/or outdoors, exposed to hot and/or cold surfaces, steam, and wet floors
Work in an environment that is subject to varying levels of noise, crowds and smoke, the severity of which depends upon guest volume
Fast paced, high volume, full service restaurant
Work varied shifts to include days, nights, weekends and holidays
Physical Requirements
Ability to walk long periods of time
Ability to stand for long periods of time
Ability to use hands to handle, control, or feel objects, tools, or controls
Ability to repeat the same movements for long periods of time
Ability to understand the speech of another person
Ability to speak clearly so listeners can understand
Ability to push and lift up to 50 lbs
Ability to reach with hands and arms; climb stairs; balance; stoop, kneel, crouch or crawl
Disclaimer This job description is a summary of duties, which you as a Food Server are expected to perform in your normal course of work. It is by no means an all-inclusive list but is merely a broad guide of expected duties. You should understand that a job description is neither complete nor permanent; it can be modified at any time with or without notice.
Benefits Pay Rate:
$16.90/Hour, plus tips opportunity!
Competitive pay
Flexibility with hours
Career growth opportunities
Unique culture and dining discounts
Employee referral program
Financial well‑being benefits (credit union, loans, education)
Partner perks: discounted rates on theme parks, travel, apparel, sports tickets, and more
Sick time (in eligible states)
Health insurance for full‑time team members
Seniority level:
Entry level
Employment type:
Part‑time
Job function:
Management and Manufacturing
Industry:
Restaurants
Location: Monterey, CA
#J-18808-Ljbffr