Ralph Lauren
Manager, Integrated Services - Business Transformation
Ralph Lauren, Kernersville, North Carolina, us, 27285
Manager, Integrated Services - Business Transformation
Ralph Lauren Corporation (NYSE:RL) is a global leader in premium lifestyle products. This individual‑contributor role drives transformation initiatives across Integrated Services and Account Services, focusing on ERP/SAP, Reporting & Analytics, and B2B Digital Commerce platforms to execute the Next Great Chapter strategy.
Overview Lead enterprise‑wide transformation initiatives, develop and execute strategic roadmaps, build partnerships, and drive change management across cross‑functional teams.
Responsibilities
Lead transformation initiatives & integrations across SAP/ERP, Business Intelligence, B2B Digital Commerce, and Customer Portal Development.
Develop and execute strategic roadmaps for process optimization and system integration.
Build and maintain partnerships with internal teams, external customers, and implementation partners.
Drive change management and adoption strategies across cross‑functional initiatives.
Establish project governance, success metrics, and risk management frameworks.
Lead end‑to‑end transformation projects including rollout strategies, training, and documentation.
Coordinate cross‑functional teams through implementation and cutover activities.
Monitor project effectiveness through KPIs and stakeholder feedback.
Foster strategic relationships between business stakeholders, technical teams, and end users.
Drive operational efficiency through process standardization and system integration.
Lead continuous improvement initiatives based on business needs and customer feedback.
Qualifications
5+ years of experience in business transformation/process improvement.
3+ years of consumer goods industry experience (AFS desired).
Experience with ERP solutions (SAP, Microsoft, etc.).
Experience with B2B digital commerce solutions (Salesforce Commerce or NuOrder desired).
PMI Project Management certification or equivalent experience.
Technical Expertise
Strong proficiency in enterprise systems: SAP ECC (required), S/4 HANA (desired), B2B digital commerce platforms, enterprise planning tools, order‑to‑cash processes.
Proficient in project management methodologies (Agile, Waterfall, Hybrid).
Expert level Microsoft Office Suite, especially Excel and PowerPoint.
Professional Competencies
Strong business acumen in wholesale, retail, and distribution.
Excellence in stakeholder management, communication, and presentation skills.
Ability to manage multiple high‑priority projects.
Demonstrated success working in diverse team environments.
Additional Requirements
Hybrid work schedule (2–3 days in office).
Minimal travel to NYC corporate offices (approximately once per year).
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Retail Apparel and Fashion
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Overview Lead enterprise‑wide transformation initiatives, develop and execute strategic roadmaps, build partnerships, and drive change management across cross‑functional teams.
Responsibilities
Lead transformation initiatives & integrations across SAP/ERP, Business Intelligence, B2B Digital Commerce, and Customer Portal Development.
Develop and execute strategic roadmaps for process optimization and system integration.
Build and maintain partnerships with internal teams, external customers, and implementation partners.
Drive change management and adoption strategies across cross‑functional initiatives.
Establish project governance, success metrics, and risk management frameworks.
Lead end‑to‑end transformation projects including rollout strategies, training, and documentation.
Coordinate cross‑functional teams through implementation and cutover activities.
Monitor project effectiveness through KPIs and stakeholder feedback.
Foster strategic relationships between business stakeholders, technical teams, and end users.
Drive operational efficiency through process standardization and system integration.
Lead continuous improvement initiatives based on business needs and customer feedback.
Qualifications
5+ years of experience in business transformation/process improvement.
3+ years of consumer goods industry experience (AFS desired).
Experience with ERP solutions (SAP, Microsoft, etc.).
Experience with B2B digital commerce solutions (Salesforce Commerce or NuOrder desired).
PMI Project Management certification or equivalent experience.
Technical Expertise
Strong proficiency in enterprise systems: SAP ECC (required), S/4 HANA (desired), B2B digital commerce platforms, enterprise planning tools, order‑to‑cash processes.
Proficient in project management methodologies (Agile, Waterfall, Hybrid).
Expert level Microsoft Office Suite, especially Excel and PowerPoint.
Professional Competencies
Strong business acumen in wholesale, retail, and distribution.
Excellence in stakeholder management, communication, and presentation skills.
Ability to manage multiple high‑priority projects.
Demonstrated success working in diverse team environments.
Additional Requirements
Hybrid work schedule (2–3 days in office).
Minimal travel to NYC corporate offices (approximately once per year).
Seniority Level Mid‑Senior level
Employment Type Full‑time
Job Function Other
Industries Retail Apparel and Fashion
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