Sherwin-Williams
Retail Customer Service - Multiple Locations - Bilingual Preferred
Sherwin-Williams, Williston, North Dakota, United States, 58801
Retail Customer Service - Multiple Locations - Bilingual Preferred
Pay: $16.50/hr - $16.50/hr (part‑time)
This part‑time role requires work at two stores: Store #3017 (1139 Second Ave. W., Williston, ND) and Store #3421 (2112 4th Ave. W., Williston, ND). Customer Service Specialists assist wholesale and retail customers, answer product questions, recommend solutions, resolve concerns, and maintain store quality and visual standards. They must achieve sales goals and provide excellent customer service.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistently with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in‑stock and presentable condition of assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Qualifications – Minimum Requirements
Must be at least eighteen (18) years of age
Must be legally authorized to work in the United States without sponsorship
Must have a valid, unrestricted driver’s license
Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs routinely and up to 70 lbs occasionally
Must be willing to work all scheduled hours, including evenings and weekends if required
Preferred Qualifications
High school diploma or GED
At least one year of experience in a delivery, retail, or customer service position
Experience selling paint and related products
Experience operating tinting and mixing equipment
Proficiency in more than one language, including Spanish
Work Locations
Store #3017 – 1139 Second Ave. W., Williston, ND 58801
Store #3421 – 2112 4th Ave. W., Williston, ND 58801
Seniority Level Entry level
Employment Type Part‑time
Job Function Sales and Customer Service
Additional Information Sherwin‑Williams is an equal employment opportunity employer and values diversity. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law.
Background Check This position requires a review of criminal history for safety and confidence.
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This part‑time role requires work at two stores: Store #3017 (1139 Second Ave. W., Williston, ND) and Store #3421 (2112 4th Ave. W., Williston, ND). Customer Service Specialists assist wholesale and retail customers, answer product questions, recommend solutions, resolve concerns, and maintain store quality and visual standards. They must achieve sales goals and provide excellent customer service.
Responsibilities
Ensure high levels of customer satisfaction through excellent sales service
Assist customers in person and over the phone by determining needs and presenting appropriate products and services
Build productive trust relationships with wholesale and retail customers
Process sales transactions accurately and consistently with policies and procedures
Follow and achieve sales goals on a monthly, quarterly, and yearly basis
Maintain precise work order files and formulas
Pull appropriate products from the sales floor or warehouse
Tint and mix products, as needed, to customer specifications
Stock shelves and set up displays
Clean store equipment
Load/unload delivery trucks
Assist in making deliveries, as needed
Maintain in‑stock and presentable condition of assigned areas
Remain knowledgeable on products offered and discuss available options
Comply with inventory control procedures
Suggest ways to improve sales
Qualifications – Minimum Requirements
Must be at least eighteen (18) years of age
Must be legally authorized to work in the United States without sponsorship
Must have a valid, unrestricted driver’s license
Must be able to retrieve material from shelves and floor stacks and lift and carry up to 50 lbs routinely and up to 70 lbs occasionally
Must be willing to work all scheduled hours, including evenings and weekends if required
Preferred Qualifications
High school diploma or GED
At least one year of experience in a delivery, retail, or customer service position
Experience selling paint and related products
Experience operating tinting and mixing equipment
Proficiency in more than one language, including Spanish
Work Locations
Store #3017 – 1139 Second Ave. W., Williston, ND 58801
Store #3421 – 2112 4th Ave. W., Williston, ND 58801
Seniority Level Entry level
Employment Type Part‑time
Job Function Sales and Customer Service
Additional Information Sherwin‑Williams is an equal employment opportunity employer and values diversity. All qualified applicants will receive consideration for employment and will not be discriminated against based on race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability, age, pregnancy, genetic information, creed, marital status or any other consideration prohibited by law.
Background Check This position requires a review of criminal history for safety and confidence.
#J-18808-Ljbffr