City of North Miami
Utility Billing Customer Care Specialist
City of North Miami, Florida, New York, United States
A municipal service department in New York is seeking a Customer Service Associate for the Utility Billing Division. This position involves managing utility accounts, addressing customer inquiries, and performing various clerical duties. Ideal candidates will hold a high school diploma or GED and have two years of relevant experience, demonstrating strong communication skills, the ability to multitask, and proficiency in office software. This role requires interaction with the public and effective record maintenance. High-quality service and managing stress in a busy environment are critical.
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